Product/Service Design and Creation

Design and create valuable solutions to compelling customer problems

Product/Service Design and Creation Primer for 2023

A critical challenge for product management leaders is defining the desired solution in a way that is not only useful to customers, but will also drive the most differentiated value in the market. 

Product or offering managers must clearly define the solution and collaborate closely with user experience and design teams, and with engineers and developers, to ensure the solution is delivered as quickly as customers can take new updates.

To be successful, the product or offering team not only has to prioritize the right investments, but also has to deliver rapidly and efficiently. 

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    Drive the most differentiated product value in the market

    Building products with compelling customer experiences, improving time to market of products and services, and prioritizing investments to drive adoption and usage were among the top critical challenges in Gartner’s 2022 Product Management Branded Survey.

    Product or offering managers must collaborate closely with user experience teams, engineers and developers and service delivery teams to ensure that the product or service will be delivered as envisioned.

    To create a compelling product and product experience is not enough if doing so takes too long and costs too much. The product management team must continue to guide and improve the development processes to reflect changes in external needs, as well as internal tools and practices.

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