... The University of St. Thomas (Minnesota) designed a data literacy program to disseminate knowledge and drive transformation without additional headcount, tools or funding. Higher education CIOs can review the impact of data competencies, institutional efficiency, employee growth and partnership. Case ...
Analyst(s): Tony Sheehan | Marlena Brown | Saher Mahmood
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... The global outbreak of COVID-19 is a crisis that may impact business models and disrupt continuity of operations of companies around the globe. This research explains how CIOs can contribute to the process of raising current business model resilience against external events such as the COVID-19 outb ...
... This deck comprises practitioner examples of roles and organization, staffing, and stewardship models which data and analytics leaders can use to organize their function. Overview Directions for Use Recommended by the Authors Gartner Insights Abstract ...
Analyst(s): Chief Data and Analytics Officer Research Team
... Live chat is a key engagement channel, and an integral part of an organization's digital customer engagement strategy. Application leaders should follow these best practices to fulfill expectations of convenient, fast and meaningful service and improve customer experience. Key Challenges Introduction A ...
... Business model innovation through innovation ecosystems is an essential capability for enterprises seeking to invest in new business models or defend against industry disruption. CIOs can inspire the leadership team to be entrepreneurial, create a separate BMI capability and master four key steps. Ov ...
... Access Insights Already a Gartner client? AI operates as a “black box” in most organizations, so gaining clarity about AI models is the first step application leaders must take to gain the context needed for risk management. We outline the top five priorities for managing AI risk in your organization. ...
Analyst(s): Avivah Litan | Anthony Mullen | Jeremy D'Hoinne
... Access Insights Already a Gartner client? 2021 saw the highest average breach cost in 17 years, and 10% of breaches involved ransomware — doubling last year’s frequency. In the face of these threats, security and risk management leaders need an incident response plan to reduce the business and operati ...
... CIO’s need their communications to be understandable, insightful and convincing. When structured using common storytelling techniques, information becomes more interesting, more persuasive, and more memorable, and, therefore, more impactful. Gartner Insights Abstract ...
... Access Insights Already a Gartner client? This Gartner Critical Capabilities report evaluates the leading configure, price and quote application suites against six use cases. Application leaders should use the rankings in this report to identify a shortlist of vendors for deeper evaluation. What You Ne ...