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Research Feb 2024
... mobile phone market will grow by 4.1%. Despite the growth in units, the size of the market in 2024 remains 18% lower than it was in 2021. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Namrata Banerjee   |   Roberta Cozza   |   Divyanshu Singh   |   Mikako Kitagawa   |   Rishi Padhi   |   Ranjit Atwal   |   Tracy Tsai   |   Rounak Bhattacharyya
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Complimentary Research June 25 2026
... government organizations. It involves engaging department leaders early in the process, setting clear performance metrics, and ensuring that funding decisions are aligned with strategic priorities. While this transition can take several budget cycles to fully realize its benefits, it ultimately leads to more ...
Research Nov 2025
... Access Research Already a Gartner client? AI can ignite a new era of seller productivity and customer engagement, but it can also unleash chaos. CSOs need to be comfortable navigating this contradiction and stay focused on long-term success. Use this research to calibrate your AI ambition and objectively ...

Analyst(s):   Sandhya Mahadevan   |   Melissa Hilbert   |   Dan Gottlieb   |   Alyssa Cruz   |   Wendy Butler-Mafuz
Research Apr 2026
... Access Insights Already a Gartner client? AI innovation continued to transform the software market in 2025, fueling rapid growth and fierce competition. Growth was driven by AI operationalization, platform modernization, and demand for resilient data-centric security and cloud-native solutions. Overvie ...

Analyst(s):   Nicholas Carter   |   Shailendra Upadhyay   |   Charanpal Bhogal   |   Robin Schumacher   |   Brandon Medford   |   Omar Ansari   |   Namrata Banerjee   |   Amit Goyal   |   Tarun Rohilla   |   Arunasree Cheparthi   |   Nimit Bali   |   Esha Bhatia   |   Ted Ernst   |   Lisa Unden-Farboud   |   Divyanshu Singh   |   Rahul Yadav   |   Chris Pang   |   Amarendra .   |   Ruggero Contu   |   Sharat Menon   |   Julian Poulter   |   Harshita Chibber   |   Gurjyot Uppal   |   Kanchi Bindal   |   Radu Miclaus   |   Kevin Quinn   |   Anand Chouksey   |   Roland Johnson   |   Christian Canales   |   Marissa Schmidt   |   Varsha Mehta   |   Kelli Smith   |   Colin Fletcher   |   Akshita Joshi   |   Deepali .   |   Zane West   |   Mudit Sharma   |   Rounak Bhattacharyya
... globally plan to spend more on software in 2024 compared to 2023. However, 42% of small businesses will spend the same or less. It is no surprise that midsize businesses, and small and large enterprises reporting tech-related concerns will prioritize investments in IT security, IT management and IT support software ...
Research Nov 2025
... Access Research Already a Gartner client? Outsourcing IT can cut costs and provide access to needed expertise. The twin challenges of maintaining service quality and employee disengagement need to be managed. Service quality and employee engagement are intrinsically linked; a reduction in one usually ...

Analyst(s):   Mark Whitehouse
Research January 29 2026
... and Focus on Digital Optimization Sixty-seven percent of government organizations report they are pursuing transformation, but only 5% are achieving it. Analyst(s): Rick Howard, Neville Cannon Digital transformation in government is practically impossible when business models are inflexible and not easily ...
Premium Research Mar 2026
... targeted guidance for leaders. This research, the second in a two-part series, helps general counsel and heads of enterprise risk management, procurement, IT sourcing and marketing address emerging threats and ensure organizational resilience. Contributors Gartner Recommended Reading Evolving Insights History ...

Analyst(s):   Michael Ryan   |   Ben Fisher   |   Cheryl Van Dyke   |   Aadil Nanji   |   Ewan McIntyre   |   Danny Kreidy   |   Laura Cohn   |   Steve Shapiro   |   Abbott Martin   |   Mary Mesaglio
Research May 2024
... grow by 1.6%. To keep the current market growth in perspective, the unit size of the market in 2024 remains 19.1% lower than it was in 2021. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Roberta Cozza   |   Ranjit Atwal   |   Rishi Padhi   |   Mikako Kitagawa   |   Divyanshu Singh   |   Tracy Tsai   |   Rounak Bhattacharyya   |   Namrata Banerjee
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