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Research January 19 2024
... Security and risk management leaders must facilitate business outcomes through an effective cost optimization strategy as follows: Identify the crisis phase that the organization is working around Build adaptable “budget scenarios” that reflect the reality of your security and risk management function Align ...
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Research Jan 2017
... Commerce Platforms Definition Why It's Hot What We're Seeing Subscription Management Definition Why It's Hot What We're Seeing Conversational Commerce Definition Why It's Hot What We're Seeing Marketplace Integration and Management Definition Why It's Hot What We're Seeing Thing Commerce Definition Why ...

Analyst(s):   Mark Lewis   |   Jason Daigler   |   Sandy Shen   |   Mike Lowndes   |   Penny Gillespie   |   Chris Fletcher
Research Jun 2019
... Contact Center Knowledge Management for Customer Service Customer Self-Service Applications Digital Customer Service Workforce Engagement and Optimization Field Service Other Employee Assistance Tools for Customer Service Analytics for Customer Service Customer Experience Management Vendor Considerations ...

Analyst(s):   Jim Davies   |   Melissa Davis   |   Nadine LeBlanc   |   Olive Huang   |   Jim Robinson   |   Drew Kraus   |   Steve Blood   |   Brian Manusama   |   Simon Harrison   |   Anthony Mullen
Research Nov 2019
... methods, such as agile, DevOps and cloud computing. These new delivery methods still require effective financial management, so CIOs should ensure the organization adjusts IT financial management practices as required. Analysis Effectively Manage IT Spend Even If Your Organization Has a “Need for Speed” ...

Analyst(s):   Jim McGittigan
Research Feb 2020
... Initiate SaaS Service Purchase Implementation User Provisioning Data Migration Contingency Planning Perform Continuous Management Regular SaaS Control Activities Unscheduled SaaS Management Tasks Manage End of Life (Planned and Unplanned) Migration and Redeployment Data Destruction and/or Archiving Gartner ...

Analyst(s):   Jay Heiser
Conference Highlight May 13 2026
... discussed how data management leaders should deliver workflows that orchestrate entity extraction, vector data embeddings and semantic data enrichment with structured data pipelines to enable GenAI-ready data. Key Takeaways “By 2027, the IT spending focused on multistructured data management will account for ...
Premium Research Apr 2024
... Accelerated demand for custom software development requires a well-defined sourcing strategy. Sourcing, procurement and vendor management leaders must use this tool to create a sourcing strategy and make the best decisions. Gartner Research ...

Analyst(s):   Danny Ryan   |   Luis Pinto   |   Katie Gove   |   Jaideep Thyagarajan   |   Gunjan Gupta   |   Oleksandr Matvitskyy
Premium Research May 2024
... The sample job descriptions in this library will help security and risk management leaders, hiring managers and recruitment teams to clarify and communicate role definitions and skill requirements when hiring cybersecurity staff. Gartner Research ...

Analyst(s):   Cybersecurity Research Team
Premium Research Feb 2025
... IT sourcing, procurement and vendor management leaders must reevaluate their sourcing strategies, and explore new and additional location options to address the challenges associated with the widespread acceptance of remote service delivery. Gartner Research ...

Analyst(s):   Irada Veliyeva
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