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Research Oct 2020
... small and midsize business will decline in 2020, but will show the recovery in 2021. The tighter spending will be caused by the economic uncertainties triggered by the COVID-19 pandemic. Software segment will have the least impact from the downturn in 2020, and will lead the SMB’s IT spending in the ...

Analyst(s):   Neha Gupta   |   Stephanie Baghdassarian   |   Kiyomi Yamada   |   Colleen Graham   |   Vanitha Dsilva   |   Mikako Kitagawa
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Research Mar 2021
... Access Insights Already a Gartner client? IoT spend on retail and wholesale trade will grow by $28 billion from 2020 through 2030. In-store fulfillment remains the largest use case in the forecast period to reduce customer wait times, while retail fulfillment grows fastest (21% CAGR) as retailers adopt ...

Analyst(s):   Kay Sharpington   |   Sandeep Unni
Announcement September 17 2020
... STAMFORD, Conn., September 17, 2020 Gartner Announces Gartner ReimagineHR Conference 2020 What Gartner ReimagineHR Conference | Americas & EMEA | Virtual When October 13-15, 2020 Where Virtual Details The modern workplace is changing, and HR is at the forefront of this new world. The employee- ...
... in 2016 to reach $68.4 billion in 2020. Spending on colocation and hosting is also expected to increase, from $53.9 billion in 2016 to $74.5 billion in 2020. In addition, infrastructure utility services (IUS) will grow from $21.3 billion in 2016 to $37 billion in 2020 and storage as a service will increase ...
Report October 01 2020
... The Gartner 2020 Supply Chain University Top 25 Explore North America’s top supply chain graduate degree programs. Working with university partners makes recruiting and hiring quality supply chain talent more likely. The Gartner 2020 Supply Chain University Top 25 showcases the best in North American ...
Report October 01 2020
... The Gartner 2020 Supply Chain University Top 25 Explore North America’s top supply chain undergraduate degree programs. Working with university partners makes recruiting and hiring quality supply chain talent more likely. The Gartner 2020 Supply Chain University Top 25 showcases the best in North American ...
Research Oct 2017
... Fifty-four members discuss the chief data officer (CDO) role, including establishment, reporting lines and responsibilities, challenges faced and lessons learned, and skillsets, talents, and resources for supporting the CDO role. Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Research December 24 2020
... 2020 Technology Trends in Customer Service and Support To help navigate the increasingly complex service technology landscape, we have worked with nearly 250 customer service and support leaders worldwide to create an objective map of how organizations are adopting tools to augment their live and self-service ...
Conference July 21 - 23
... Officers Security Planners IT, Data and Analytics Executives Chief Information Officer (CIO) Chief Data & Analytics Officer (CDAO) Chief Digital Officer (CDO / CDXO) “I attended to learn about the latest security trends. The updates on AI and new services were especially helpful, and I found many security ...
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