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Premium Research Feb 2026
... stocks in February 2026 signals a structural shift in global outsourcing. The rapid rise of autonomous, agentic AI — including Anthropic’s Cowork plug‑ins — is disrupting traditional delivery models built on labor and location arbitrage. CIOs and sourcing leaders now face a market that is quickly transitioning ...

Analyst(s):   Sundar Viswanathan   |   DD Mishra   |   Avinash Dev Nagumanthri   |   Alan Stanley
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Research Aug 2024
... experience. Use this Market Guide to gain insights into the latest WFM capabilities and identify suitable vendors to support your efficiency goals. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative Vendors Market Recommendations Gartner ...

Analyst(s):   Ranadip Chandra   |   Anand Chouksey   |   David Bobo   |   Sam Grinter   |   Ron Hanscome   |   Josie Xing   |   Kelsie Marian
Premium Research Feb 2024
... enable innovation. This Market Guide provides CIOs with insights into the scope and evolution of government ERP products available today. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative Vendors Market Recommendations Gartner ...

Analyst(s):   Albert Gauthier   |   Robert Stoneman
Research Mar 2024
... use this Market Guide to evaluate best-fit vendor options. Overview Strategic Planning Assumptions Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor Profiles Market Recommendations Gartner Recommended Reading Note 1: Gartner’s Initial Market Coverage ...

Analyst(s):   Sandhya Mahadevan   |   Daniel Hawkyard
Research Mar 2025
... use this Market Guide to evaluate best-fit vendor options. Overview Strategic Planning Assumptions Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor Profiles Market Recommendations Gartner Recommended Reading Note 1: Gartner’s Initial Market Coverage ...

Analyst(s):   Daniel Hawkyard   |   Sandhya Mahadevan
Premium Research Feb 2025
... infrastructure market continues to decline; however, many users of these on-premises and private cloud contact center systems are not yet ready to migrate to CCaaS solutions. This Market Guide helps customer service and support technology leaders differentiate CCI offerings. Overview Market Definition Market Description ...

Analyst(s):   Jason Bridge   |   Drew Kraus   |   Pri Rathnayake
Premium Research Oct 2022
... enable innovation. This market guide provides CIOs with insights on the scope and evolution of government ERP products available today. Overview Strategic Planning Assumptions Market Definition Market Description Market Direction Market Analysis Representative Vendors Market Recommendations Gartner Recommended ...

Analyst(s):   Alia Mendonsa
Research Jul 2024
... cycles regardless of GTM strategy. Product marketers can use this guide to identify and differentiate providers. Overview Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor Profiles Market Recommendations Gartner Research ...

Analyst(s):   Charlie Xu   |   Michele Buckley   |   Dan Gottlieb   |   David Yockelson
Research Jul 2026
... Access Insights Already a Gartner client? AI governance is no longer just about control. It is about executive exposure. The challenge is no longer getting AI into the business. It is proving the decisions it touches are visible, owned, defensible and paying off. Companies that cannot do that will see ...

Analyst(s):   Raymond Paquet   |   Sabine Zimmerhansl
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