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Premium Research Apr 2025
... Evaluating an analytics and business intelligence platform requires balancing functionality, cost and value. With limited pricing transparency and evolving capabilities, D&A leaders can use the Gartner Buying Journey to assess options, align investments and negotiate effectively. Strategic Planning Assumptions ...

Analyst(s):   Anirudh Ganeshan
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Premium Research Nov 2025
... Internal developer portals consolidate the internal developer platform’s capabilities into a single touchpoint that streamlines the developer experience. Software engineers should use this reference architecture to integrate portals with platform systems and increase developer productivity. Architecture ...

Analyst(s):   Gary Olliffe   |   Roy Triesscheijn
Research October 01 2026
... growth from agentic AI, CMOs must rethink how work, decisions and resources are managed. Download the playbook to: Assess readiness for agentic AI. Understand the five operating model shifts for growth. Align governance, talent and technology for autonomous execution. Connect AI investments to business ...
Research Nov 2026
... removes financial penalties for data extraction, it is important to remember that free data egress does not equate to free data migration. If an organization wants to utilize this when it is available, IT procurement leaders must establish rigorous procurement governance, audit contract scope, and mandate ...

Analyst(s):   James Smith
Premium Research Nov 2026
... CSCOs face pressure to accelerate AI-driven transformation or risk falling behind competitors that act more quickly. However, this pressure is creating a growing AI risk gap: Many organizations are deploying AI before their data, process, and governance foundations are mature enough to build trust, support ...

Analyst(s):   Amanda Moreno
Research Nov 2026
... assemblies of modular, machine-readable digital assets. This research provides finance executives with the architectural standards, design principles and governance controls needed to deploy digital labor with strict reliability and strategic control. Insights at a Glance Impact Actions Cautions How to Execute ...

Analyst(s):   Heather Wilson
eBook May 14 2026
... CHROs evolving HR operating models to integrate AI agents? CHROs are moving beyond structural reorganization to redesign how HR works, integrating AI agents as strategic partners within new AI-enabled HR operating models. Success requires clear governance, targeted upskilling, disciplined pilots, close ...
Premium Research May 2024
... Executive leaders should use this collection of research to navigate the business transformation pathway, which occurs when an organization adopts a platform business model using cloud ecosystem partners. Analysis Research Highlights Note 1. Cloud Adoption Roadmap Gartner Research ...

Analyst(s):   David Smith   |   Milind Govekar
Research Jul 2020
... Microsoft Teams, an established enterprise collaboration platform, lacks contact center capabilities largely for key use cases. This note will help application leaders evaluate how and when to collaborate with Microsoft Teams partners for contact center functionality in an increasingly distributed workplace ...

Analyst(s):   Pankil Sheth   |   Steve Blood
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