... artificial intelligence is one of the most prominent topics in cloud ERP. However, prioritizing the right use cases among market hype is critical for success. ERP leaders can leverage this assessment to identify opportunities and prioritize investments successfully. Overview How to Use Use-Case Scoring Breakdown ...
Analyst(s): Robert Anderson | Greg Leiter | Tomas Kienast
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... Access Insights Already a Gartner client? CHROs often struggle to lead digital transformations due to limited credibility and influence over critical tech initiatives, including AI. Use the actions in this research to increase your digital influence and enhance your ability to lead transformation initiatives ...
... Given the highly cross-functional nature of product marketing, it’s critical to ensure alignment across GTM activities and roles. Product marketing leaders should use this RACI matrix template and example to outline expectations and provide transparency to all participants involved in go-to-market efforts ...
... contacts rather than addressing the root causes. Customer service and support leaders can learn from Sky’s data-driven, continuous improvement process to drive innovation and remove contacts at their source. Case Overview Problem Critical Components Results Recommendations Gartner Recommended Reading Gartner ...
Analyst(s): Emily Potosky | Aman Jagdev | Melissa Fletcher
... evolving threat landscape and inevitable agentic AI adoption require infrastructure security transformation. To avoid spiralling costs and critical governance failures, cybersecurity leadersmust streamline existing controls and close new security gaps by deploying emerging AI security platforms. Overview ...
Analyst(s): Franz Hinner | Deepak Mishra | John Watts
... Managing supply chain risk is necessary but costly. Supply chain leadersmust stop trying to protect everything and instead focus investments on the revenue streams that are most critical to truly balancing resilience and cost. Insights at a Glance Impact Brief Actions and Cautions How to Execute Success ...
... break today’s cryptography within five years, putting critical data at risk. A cryptographic center of excellence is the best way to coordinate complex, organizationwide projects for a quantum-safe future. This research gives cybersecurity leaders key steps to get started. Overview Introduction Analysis ...
Analyst(s): Mark Horvath | Bart Willemsen | Sarah Almond
... Access Insights Already a Gartner client? A formal metrics framework is critical to monitoring and communicating both the progress and impact of data and analytics (D&A) governance. To do this, D&A leadersmust establish metrics across three “altitudes:” business enablement, governance as a program, ...
... Procurement organizations are hampered by missing critical inputs, bottlenecks in work processes, complex workflows, and inconsistent quality standards. Chief procurement officers can use this research to build and adapt governance mechanisms to comply with business and regulatory requirements. Insights ...
Analyst(s): Jeremy Suter | Fareen Mehrzai | Doohan Vaz