... programs create blind spots, missing critical signals that lead to a failure of confidence in VoC. Revenue and retention leaders can use GenAI to analyze real-time customer conversations, uncover relevant insights and accelerate their ability to take actions that grow revenue and prevent churn. Overview ...
Analyst(s): Maria Marino | Michael Maziarka
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... economies grapple with the impact of tariff policies, the impending restart of paused tariffs will likely amplify these effects. Executive leaders can use this research to anticipate tariff-driven macroeconomic scenarios to make quicker, more adaptable strategic decisions on their critical enterprise and ...
Analyst(s): Brook Selassie | Vishnu Kumar | Linglan Wang
... team’s collaboration with human resources (HR) and other business units to support skill transformation of nontechnical stakeholders amidst advancements in artificial intelligence (AI). It explores members’ strategies for skill transformation, systems for tracking skills, critical competencies, the requisite ...
... and audio creation is a critical component to succeed in the AI race. AI startups investing in generative modes beyond text are furthering the reach of these technologies while pushing deeper into societal challenges. Product leaders entering and competing in the AI race must embrace three imperatives ...
... focus on the most critical issues — reinforcing the perception of the CFO as merely a tactician. CFOs and their teams can use this library of customizable slides to effectively prepare board presentations. The templates guide CFOs on best practices that enhance their messages with storytelling supported ...
... Gartner Says General Counsel Must Get Ready for Consumption-Based AI Pricing STAMFORD, Conn., September 3, 2026 Legal AI Vendors Are Shifting to Consumption-Based Pricing Models That Have the Potential to Lead to Budget Shocks for Unprepared Functions General counsel (GC) face a fundamental shift from ...
... while overlooking the cultural aspects that are critical to the scaled and sustained operationalization of those policies. Data governance without a focus on a data-driven culture is an effort in vain.” A Gartner survey of 223 D&A leaders in March 2026 found that cultural resistance outweighs funding ...
... HR must deliver innovative solutions to boost workforce productivity and transform operations for enhanced efficiency. However, 71% of CFOs find the current environment unfavorable, expecting to cut enterprise expenses by 3-5% across 2025. Additionally, 58% of CHROs report an inability to take decisive ...
... learn which channels have the most impact on employee performance. You will walk away from this session with answers to your vital questions and recommended actions to help you address your mission-critical priorities. •Identify which digital channels different employee segments prefer •Analyze how preferences ...