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... Month. AI governance you can discuss with your board Align to Emerging AI Frameworks & Standards Evaluate your AI governance readiness against globally recognized frameworks like the NIST AI RMF and ISO/IEC 42001. Prioritize Controls on Your AI Roadmap Transform identified control gaps into a structured roadmap ...
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Article July 22 2026
... most value Reprioritizing marketing’s investments in people, partners and technology based on how AI is changing costs and value Updating roles and structure to support AI integration in a hybrid-human AI team For more on how Gartner helps drive success on this and other mission-critical priorities for ...
Insight August 12 2024
... and Trustworthy Development and Use of Artificial Intelligence” guides responsible AI development and deployment, at least in federal agencies (but with potential cascading effects to local governments). Regulations like these reflect areas of high risk for AI in government. Part of that risk is grounded ...
Webinar On-Demand
... Customer service and support leaders are facing increasing pressure to integrate AI into agents' roles while balancing customer experience with cost efficiency. As AI technology evolves, leaders must strategically plan its integration to harmonize human and automated efforts, enhancing service quality ...

Analyst(s):   Kathy Ross   |   Jonathan Schmidt
Premium Research May 2026
... AI literacy is an imperative for product management teams. Organizations cannot extract expected ROI from AI investments if teams lack the skills to architect value. CPOs must upskill teams using agile learning and task categorization to shift from tactical to strategic leadership. Insights at a Glance ...

Analyst(s):   Chris Meering   |   Jim Hare
... builds strong AI strategy Chris McMasters, CIO of Corona, partnered with Gartner to select the best ERP system, develop an effective AI strategy, and maximize taxpayer value through informed tech decisions and cost optimization. Mission-critical priority Evaluating ERP options, strengthening AI capabilities ...
Research Apr 2026
... Already a Gartner client? Spatial AI shifts capabilities from static inference to real-world reasoning. Product and innovation leaders developing digital twin, physical AI (robotics, drones, autonomous vehicles, etc.), and related data system solutions must invest in spatial AI to avoid falling behind the ...

Analyst(s):   Kanishka Chauhan   |   Evan Brown   |   Tuong Nguyen   |   Isy Bangurah
... Strategic AI Initiatives Papyrus Software, integrated AI into their innovative software solutions for corporate customers in 2008. With a new global partnership, Annemarie Pucher, CEO was looking to integrate Papyrus’s framework to move forward with another AI-driven platform, and integrate Agentic AI into ...
Premium Research Apr 2024
... Artificial intelligence has immense potential to improve the lives of people around the world. A successful AI needs to be accurate, robust and reliable. Data and analytics technical professionals should follow the best practices outlined in this analysis to build successful AI solutions. Overview Analysis ...

Analyst(s):   Birgi Tamersoy
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