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Research Dec 2024
... Budget Tool and other sources on a year round basis. This analysis provides insight into enterprise level IT spending and staffing key metrics for the Healthcare Providers industry. CIOs and IT Leaders should measure and benchmark their organization’s IT metrics using the IT Budget Tool. These benchmarks can ...

Analyst(s):   Eric Stegman   |   Shaivya Kaushal   |   Jamie Guevara   |   Aditi Sharma
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Premium Research Dec 2025
... The race for capital is now algorithmic, boosting the valuation advantage for companies armed with AI. Affordable, proven AI use cases across the IR workflow bolster the CFO’s ability to connect with investors and prevail with their narrative over the digital noise shaping our times and markets. Insights ...

Analyst(s):   Dymah Paige   |   Alex Levine   |   Manoj Bhatia
Research Mar 2021
... Gartner’s IT Score for Data & Analytics benchmarks the maturity level and importance of 25 activities across seven objectives that are top of mind for data and analytics leaders worldwide. About This Research Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Chief Data and Analytics Officer Research Team
Article October 27 2026
... AI-opportunistic and AI-first. Organizations often move between AI-cautious and AI-opportunistic approaches as their confidence, capabilities and experience evolve. AI-first organizations, however, make an intentional choice to pursue larger investments and significant operating changes in search of future ...
Conference February 22 - 23
... do I secure time on-site with a Gartner analyst? How is Gartner creating an environment of inclusion at its conferences? How does Gartner approach health and safety at conferences? How do I become an exhibitor? ...
Research Jun 2026
... have high expectations from AI as an enabler of growth and profitability, but a majority of midsize enterprises don’t have an AI strategy with the proper foundations to deliver tangible business outcomes. Follow the steps discussed in this note to connect your existing AI strategy to business value. ...

Analyst(s):   Neha Dixit   |   Alys Woodward   |   Roger Caleya   |   Sarah Davies
Q&A August 03 2023
... Leaders Should Assess Generative AI Technology Options to Enhance Their Organization’s Function Q&A with Uma Challa By 2026, investment in generative AI will lead to a 20% to 30% reduction of customer service and support agents, and will create new jobs to enable generative AI in customer service and ...
Premium Research Sep 2024
... The 2025 Gartner CIO and Technology Executive Survey provides valuable insights into healthcare payers’ top technology spending trends and digital investment priorities. Healthcare payer CIOs can use this presentation to inform or validate their executive leadership’s key priorities. Gartner Research ...

Analyst(s):   Roger Benn
Premium Research Aug 2026
... The real breakthrough in AI will not come from designing smarter agents, but from designing smarter interactions between people and AI. The open question for CIOs remains: How can we deliberately design the relationship between people and AI to pursue real value and benefits while minimizing risks and ...

Analyst(s):   Meghan Hollis   |   Christian Stephan   |   Helen Poitevin   |   Mark Cooper   |   Shanna Grafeld   |   Bill Ray   |   Sabine Zimmerhansl   |   Utkarsh Sharma   |   Tori Paulman   |   Kelly McCarron   |   Frank Buytendijk   |   Deepak Seth   |   Chris Howard   |   Craig Roth   |   Gabriela Vogel   |   Emily Rose McRae   |   Tsuneo Fujiwara
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