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Premium Research Sep 2026
... insights on emerging trends Software engineering leaders: Pay attention to what AI labs do, not what they say. Lab leaders called for an AI slowdown, but three labs released coding models within two days. Test new models in existing harnesses to see whether they complete tasks faster, cheaper or better ...

Analyst(s):   Brian Minning   |   C.A. Swan
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Webinar August 11 2026
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Webinar On-Demand
... The rapid pace of certain innovations, such as generative AI, is catching buyers and Tech CEOs off guard. Determining the right time to introduce new features and enhancements to a product portfolio is a major challenge for Tech CEOs. They must consider market conditions and customer readiness when deciding ...

Analyst(s):   Mark Wesker   |   Bryan Britz   |   Ortez Gude   |   Dimitris Geragas
Premium Research Apr 2026
... Although AI is a key game-changer in manufacturing, CSCOs struggle to harness its potential to drive differentiation in external manufacturing. CSCOs should leverage this assessment to optimize AI investments and avoid missed opportunities for strategic gain. Overview How to Use Use-Case Scoring Breakdown ...

Analyst(s):   Chris Campbell   |   Sam New   |   Simon Jacobson   |   Jake Cunningham   |   Lillian Oyen-Ustad
Research March 10 2026
... efficiency with organizational goals The State of the Human-AI Workforce AI is no longer just an emerging trend in service and support—it’s fundamentally changing how organizations deliver value and respond to customer needs. Early movers are leveraging AI to enhance human capabilities, streamline operations ...
Client Story May 13 2026
... Client Story BMC Sharpens Its AI Strategy and Product Vision With Gartner BMC Software, a leader in digital business automation, partnered with Gartner to refine AI strategy, validate market fit, and align automation solutions with evolving enterprise needs. Mission-critical priority Abhijit Kakhandiki ...
Webinar On-Demand
... and the rise of AI from tool to teammate, enhancing collaboration and work quality. Get the latest insights on these critical developments in the evolution of the digital workplace. •How DW leaders can measure the ROI of AI investments •Practical ways to assess the value of everyday AI investments •Why ...

Analyst(s):   Matthew Cain   |   Rachel O'Farrell
Announcement September 20 2023
... recovery in the segment.” Increased Focus on Generative AI Gartner predicts that by 2024, 40% of enterprise applications will have embedded conversational AI, up from less than 5% in 2020. “Despite economic challenges, business executives in the MENA region are primarily investing in generative AI (GenAI ...
Premium Research Jun 2026
... AI leaders can build a mature AI organization by evolving their structure and operating models to scale AI responsibly and deliver business value. Outcome Suggested Partners Step 1 Step 2 Step 3 Gartner Insights Abstract ...

Analyst(s):   Joe Ham
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