... Customer Platform Business Needs for Targeting and Gaining Quality Ecosystem Partner Commitment Will Increasingly Require Digital Design Team Support Design Thinking Will Increasingly Be Used as a Strategic Approach to Identify Targetable Opportunities in Adjacent or New Industries Gartner Recommended Reading ...
Analyst(s): Owen Chen | Brian Prentice
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... leads and buyer relevance. This research offers insight on how digital marketing leaders can build greater customer centricity by optimizing lead form utility, making more widespread use of video and creating high-value guided selling content. Overview Introduction Analysis Gartner Recommended Reading Gartner ...
... Blockchain is evolving from a digital currency infrastructure into a platform for digital transformation. This report helps CIOs understand its use, and whether the hype is true about how it can help with transaction costs, integration, technology readiness, business-model creation and efficiency. Opportunities ...
... Executive Overview Definition Research Highlights Behaviors and Practices to Identify and Optimize Business Value Related Research Business Domain and Industry Vertical Use Cases and Capabilities Related Research Data Sharing and Monetization Practices Related Research Related Priorities Gartner Analysts ...
... marketing campaigns. Technology-and-education-industry- specific insights, market trends, data and dedicated analyst coverage. Dedicated product expertise to continuously review and improve the platform. Comprehensive market guides and vendor reports for competitive insight. Readily downloadable best-practice ...
... Conference, you’ll interact with Gartner research experts, CX leaders from across industries and solution providers to master your CX leader role. Join us for research-backed sessions to help:
Business CX leaders
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Marketing leaders
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... Asset-intensive companies, such as manufacturers, mines, railroads or utilities, need a framework to transform from disconnected IT and operational technology management to integrated digital businesses. CIOs should use this strategic roadmap to drive IT/OT alignment and, ultimately, integration. Overview Strategic ...
... Salesforce SAP (Coresystems) ServiceMax ServicePower Context Product/Service Class Definition Critical Capabilities Definition Integration, Scalability, Industry Extensibility Connected Equipment Diagnostics Work Planning and Scheduling Technician Enablement Digital Service Support Channels Work Order Debrief ...
... Rapidly growing demand for energy — and consequential environmental impacts — is creating global disruptions for every industry. CIOs can use the framework introduced in this research to anticipate, prepare and navigate a complex and volatile future. Analysis The Future of Energy Will Affect Everyone ...
Analyst(s): Simon Cushing | Ethan Cohen | Zarko Sumic | Chet Geschickter | Nicole Foust | Stephen Smith | Michael Ramsey | Rich McAvey | Keith Harrison | Bettina Tratz-Ryan | Lloyd Jones