... report digital business acceleration in the face of COVID-19 and an increased opportunity for business redesign. Despite being global pace setters, U.S. CIOs have a lot of opportunity to leverage digital innovations for value creation. Overview Survey Objective Data Insights Additional research contribution ...
Analyst(s): Chris Howard
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... this complimentary Gartner IT webinar as a panel of Gartner experts provides real-world examples and actionable insights to guide IT leaders in optimizing their operating models to achieve seamless integration between IT and business functions. Plus, gain essential strategies for leading your organization ...
Analyst(s): Monika Sinha | Tomas Nielsen | Kyle Owen
... B2B equipment service offerings targeted at machine customers will drive revenue growth opportunities. Application leaders that react well to demand for machine-initiated, machine-evaluated service alongside human-initiated, human-evaluated service will also reduce cost and negative outcome risk. Overview ...
Analyst(s): Nadine LeBlanc | Jim Robinson | Don Scheibenreif
... Access Insights Already a Gartner client? Designing services and the supporting operating model is a challenge for many organizations. Enterprise architecture and technology innovation leaders must use value stream maps to bridge the design process with the underlying technology platform, linking business ...
Analyst(s): Marcus Blosch | Anne Thomas | Saul Brand
... Insights Already a Gartner client? Leading organizations are transforming their business models to create new sources of revenue, service and experience for customers. Enterprise architecture and technology innovation leaders must use a business architecture landscape to provide the insight and analysis required ...
... Insights Already a Gartner client? Leading organizations are transforming their business models to create new sources of revenue, service and experience for customers. Enterprise architecture and technology innovation leaders must use a business architecture landscape to provide the insight and analysis required ...
Analyst(s): Neil Osmond | Marcus Blosch | Saul Brand
... Advertising and Customer Experience provides a comprehensive unified platform for marketing, sales, customer service, digital experience and digital commerce. Application leaders assessing this platform should use this research as a guide for understanding its capabilities. Overview Strategic Planning Assumption ...
Analyst(s): Melissa Hilbert | Irina Guseva | Mike Lowndes | Noah Elkin | Andrew Frank | Benjamin Bloom
... leaders see the potential for a very wide range of technologies to impact future business performance, and report that a number of technologies have already delivered significant value. Survey Objective Data Insights Establish a Strong AI/ML Capability Because Your Peers Are Adopting It and Only 8% of Respondents ...
... Optimization, Potentially Harvesting Significant Savings Take a Proactive and Strategic Approach to IT Cost Optimization as Part of GNFR Procurement Optimization Basic Steps for Retail CIOs to Get Up and Running With IT Cost Optimization Build Cost Optimization on Enterprise Collaboration and Trust to Benefit ...