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Research Dec 2025
... Access Insights Already a Gartner client? After a change-heavy 2025, CFOs should welcome the chance for a fresh start in the new year. These resolutions help CFOs stop managing their time reactively, start adding new perspectives to their default CFO lens, and revise their views of their own and their ...

Analyst(s):   Jessica Kaplan   |   Jessica Kranish   |   Mallory Bulman   |   Francois Christophe   |   Shankar K   |   Clement Christensen   |   Marcus Marion
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Premium Research Jan 2026
... execution of complex tasks, but experimental, preview or frontier offerings are not yet ready for broad use. Enterprise leaders must cautiously test CUA features, balancing high expectations with risks as they prepare for the capability. Insights at a Glance Strategic Planning Assumption Issue Context Impact ...

Analyst(s):   Mike Warren   |   Olga Martí   |   Dan Wilson   |   Max Goss   |   Avivah Litan
Research January 29 2026
... How IT Can Strengthen Customer Experience Governance Application leaders supporting CX can bring unique skills from IT to increase a CX strategy's chances for success. Analysts: Don Scheibenreif, Michael Chiu, Cassandra Nordlund, Ed Thompson Without consistent execution and operational standards, end-to-end ...
Premium Research Feb 2026
... Legacy infrastructure and a talent shortage now pose critical risks for energy and utilities. Market volatility and rapidly advancing technologies demand resilient, unified data architectures that enable autonomous decisions. Product leaders can use these trends to future-proof portfolios and accelerate ...

Analyst(s):   Lloyd Jones   |   Sruthi Nair   |   Simon Cushing
Research Nov 2025
... period marked by constant disruption. Use these predictions and their accompanying recommendations to update both your strategic and tactical plans for 2026 and beyond. Overview Strategic Planning Assumptions Analysis A Look Back Gartner Recommended Reading Gartner Research ...

Analyst(s):   Jennifer Jackson   |   Shailesh Muvera   |   Daniel Stang   |   Robert Handler   |   John Spaeth   |   Shilpa Pental   |   Aditi Pant   |   Peter Clegg
Research Apr 2026
... Access Insights Already a Gartner client? This report details and explains the updated research methodologies, segmentation taxonomy, definitions and metrics used in Gartner’s annual market share and quarterly forecast software publications. What You Need to Know Introduction Notable Changes Market Method ...

Analyst(s):   Julian Poulter   |   Kelli Smith   |   Varsha Mehta   |   Craig Roth   |   Anand Chouksey   |   Sharat Menon   |   Alexandre Oddos   |   Amarendra .   |   Kevin Quinn   |   Colin Fletcher   |   Roland Johnson   |   Robin Schumacher   |   Balaji Abbabatulla   |   Nicholas Carter   |   Lisa Unden-Farboud   |   Brandon Medford   |   Chris Pang   |   Arunasree Cheparthi   |   Radu Miclaus   |   Jim Hare
Research Aug 2017
... vital. Analysis The CSP Market Scenarios in 2022 Series The Allegiance Market Scenario The Relative Emphasis on the Key Attributes of Value Creation How to Recognize When Conditions Support the Allegiance Scenario Critical Success Factors Recommendations for CIOs Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Mentor Cana   |   Amresh Nandan
Premium Research Oct 2025
... workforce will be shrinking. You can’t do anything to reverse it because it’s already locked in. The decline will affect the workforce and markets you sell into. CIOs and other leaders responsible for innovation need to start planning for this. Gartner Research ...

Analyst(s):   Lizzy Foo Kune   |   Emily Rose McRae   |   Frank Buytendijk   |   Daryl Plummer   |   Jorge Lopez   |   Andrew White   |   John Lovelock   |   Vishnu Kumar   |   Marty Resnick   |   Tsuneo Fujiwara   |   Kate Muhl   |   Helen Poitevin
Research January 29 2026
... Government CIOs Must Resist Transformation Hype and Focus on Digital Optimization Sixty-seven percent of government organizations report they are pursuing transformation, but only 5% are achieving it. Analyst(s): Rick Howard, Neville Cannon Digital transformation in government is practically impossible ...
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