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Research Aug 2019
... Despite the market shrinking with the growth of cloud-based CCI solutions, on-premises or hosted remains the preferred deployment model for some. This Market Guide will allow application leaders to differentiate the associated vendors based on their breadth of offerings. Market Definition Market Description ...

Analyst(s):   Drew Kraus   |   Simon Harrison   |   Steve Blood
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Research Aug 2021
... digital commerce can use this guide to understand the commerce search market and support related product discovery initiatives. Overview Strategic Planning Assumptions Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor Profiles Market Recommendations Gartner ...

Analyst(s):   Mike Lowndes
Research Aug 2021
... technology and sales enablement should use this Market Guide to review vendors and key capabilities offered. Overview Strategic Planning Assumptions Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor Profiles Market Recommendations Gartner Recommended Reading ...

Analyst(s):   Doug Bushee   |   Alastair Woolcock   |   Melissa Hilbert   |   Mark Paine
Research Feb 2019
... digital entities become pervasive, leveraging risk workflows managed by security and risk management leaders is among the first steps to assurance in a digital environment. Market Definition Market Description Market Direction Market Analysis Core Internal Audit Operations Risk-Based and Business-Focused ...

Analyst(s):   Khushbu Pratap   |   David Gregory
Research Jan 2022
... management leaders can use this guide to identify application testing services providers that align with their quality and agile requirements. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative Vendors Market Recommendations Gartner Recommended ...

Analyst(s):   Brett Sparks   |   Susanne Matson   |   Akshit Malik   |   Jaideep Thyagarajan   |   Gunjan Gupta
Premium Research Aug 2024
... enablement leaders can use this guide to identify vendors that offer capabilities to empower revenue-generating roles. Overview Strategic Planning Assumptions Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor Profiles Market Recommendations Gartner Recommended ...

Analyst(s):   Doug Bushée   |   Shiela Rahimian   |   Melissa Hilbert   |   Elizabeth Jones   |   Guy Wood
Research Dec 2019
... such as IoT. This guide provides insights on the MDM market and solution providers to help CIOs’ digital optimization and transformation initiatives. Market Definition Market Description Market Direction Market Analysis MDM as a Consumption-Data-Analytics-Enabling Platform Impact of the IoT on the MDM ...

Analyst(s):   Zarko Sumic
Research Jul 2026
... contact centers. AI, contact center, and CPaaS offerings are key differentiators. This research guides heads of I&O in choosing providers aligned with organizational needs. Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions 8x8 Cisco Dialpad GoTo Microsoft ...

Analyst(s):   Nitin Narang   |   Pankil Sheth   |   Megan Fernandez
Research Oct 2026
... layer for AI agents and assistants grounded in organizational content and data. This research guides enterprise applications leaders as to which providers and platforms support these new AI workloads. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions ChapsVision Coveo Elastic ...

Analyst(s):   Tim Nelms   |   Stephen Emmott   |   Darin Stewart   |   Jed Cawthorne
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