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Premium Research Aug 2025
... Despite uncertainty and delay in investments, M&NR firms still see technology as a key enabler for operational efficiency, focusing on modernization of core systems, cloud migration and digital supply chains. The 2025 IT spend is expected to reach $584 billion, a moderate growth of 6.6% over 2024 spending ...

Analyst(s):   Arjun Boparai   |   Marc Halpern   |   Inna Agamirzian
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Article June 08 2026
... narrative from efficiency to unlocking new capabilities for customers. Deploy agents that actively prove you are listening As organizations scale, users worry their feedback will be lost or overlooked. Specialized AI agents can proactively guide users and ensure feedback is never missed. AI agents can ...
Research Mar 2026
... Access Insights Already a Gartner client? Product leaders for the U.S. federal market must prepare for the shift from AI experimentation to mission deployment at scale. This includes refining go-to-market strategies, proposed costs, and AI solution architecture based on U.S. AI acquisition policies. ...

Analyst(s):   Daniel Snyder   |   George Sellner
... researching new markets. Use market research to identify SaaS markets with high potential, and target those markets for your expansion plans. Adapt your SaaS solution. Modify your solution to better meet the needs of customers in your newly targeted markets or geographies. Develop a go-to-market strategy. ...
Premium Research Jan 2025
... HR digital transformation entails more than successfully implementing new technology; it also involves managing the digital changes skillfully. CHROs must prioritize change management during their digital transformation planning to maximize returns on their technology investments. Gartner Research ...

Analyst(s):   Colleen Malley   |   Michelle Shapiro   |   Josie Xing
Premium Research Feb 2025
... Most organizations are not achieving satisfactory results from their cybersecurity investments. This research helps CIOs and other digital leaders identify their current cybersecurity scenarios and prioritize outcomes to improve results. Analysis Research Highlights Contributors Gartner Recommended Read ...

Analyst(s):   Paul Proctor   |   Paul Furtado   |   Richard Addiscott   |   Will Candrick
Research Dec 2024
... Access Research Already a Gartner client? Strategic portfolio management drives better business outcomes by establishing value to link strategy and execution. Communications service provider product leaders pursuing SPM’s advantages must initially develop success with value-based practices to progress ...

Analyst(s):   Dennis Stevens
Premium Research Jul 2024
... Chief compliance and ethics officers are grappling with the rising regulatory and judiciary activity in the U.S. and the EU impacting compliance program effectiveness. This resource collection provides data-driven strategies to understand and measure compliance program effectiveness. Analysis Research ...

Analyst(s):   Legal and Compliance Research Team
Premium Research Jan 2025
... Chief compliance and ethics officers face rising regulatory and judiciary activity in the U.S. and the EU that is driving the evaluation of compliance program effectiveness. This resource collection provides data-driven strategies to understand and measure compliance program effectiveness. Analysis Re ...

Analyst(s):   Matt Cantrell
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