... centers through specific use cases. This Use-Case Prism plots these use cases against value and feasibility axes, facilitating strategic discussions and guiding investment decisions. This Prism features 13 prominent GenAI use cases for government contact centers. CIOs overseeing a government call or contact ...
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... to succeed in a more strategic, AI-enabled operating model •Apply strategies for integrating TA into enterprise talent decisions by leveraging labor market intelligence, cross-functional partnerships and AI-enabled value streams to improve workforce outcomes AI is rapidly changing how talent acquisition ...
... sector proved invaluable. They drew upon Gartner resources, including strategic and technical documentation, market reports and industry benchmarks. Through regular analyst sessions, Gartner guided İşbank in reviewing and enhancing their data strategy, management, governance, infrastructure and operational ...
... Market Your IT Sourcing, Procurement and Vendor Management Value Using Targeted Stakeholder Communication Targeted efforts to market the activities and value of your endeavors are key to gaining acceptance and participation. Analysts: Yanni Karalis, Joanne Spencer SPVM leaders need to develop a “marketing ...
... digital-first buyers reshaping B2B sales, CSOs must rethink every channel. This research pushes CSOs to rigorously assess effectiveness, cost and volume — guiding smarter channel choices to win and keep customers. Gartner Research ...
... This playbook outlines Gartner’s seven hallmarks for intentional organization design. Use the attached presentation to guide executive discussions and apply strategic principles that drive future-ready, enterprisewide transformation. Contributors Gartner Recommended Reading Gartner Research ...
... accelerate digital transformation and strengthen security, but success depends on managing risks while fostering innovation. Drawing on insights from the 2025 Cybersecurity Innovations in AI Risk Management and Use Survey, this session will examine how organizations are advancing their GenAI initiatives, with ...
... of new tariff regulations. The U.S. federal government enacted new tariffs impacting commodities and goods from China, Mexico and Canada on 4 March 2025. Gartner immediately collected benchmarking data from 200 North American CFOs to assess how finance leaders are navigating these policy changes. Use ...
... Cycle Highlights Rise in Gen AI and Automation as Legal, Risk, and Compliance Leaders Tackle Global Regulatory Complexity GRAPEVINE, TX., September 9, 2025 Gartner Experts Are Exploring Emerging Assurance Technologies at the Gartner Enterprise Risk, Audit & Compliance Conference in Texas While emerging ...