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Research Mar 2017
... Core administrative processing solution vendors are evolving toward SaaS and BPaaS cloud offerings. Payer CIOs modernizing their administrative systems should use this Market Guide to understand CAPS capabilities, value propositions, market trends and representative vendors. Market Definition Market ...

Analyst(s):   Constance Sjoquist
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Webinar Nov 10, 2026   Upcoming
... •Evaluate the impact of AI on recruiting workflows by identifying where automation, augmentation and human judgment create the greatest value across high-volume and high-complexity hiring •Assess how AI is reshaping TA roles, skills and team design, and determine the capabilities recruiters need to succeed ...

Analyst(s):   Jennifer J. Gaia
Article July 23 2026
... thrive. This is an excellent book about how automation can support better relationships, rather than eroding the possibility of building and maintaining them. It presents a critical look at what’s possible with a sensible design principle in mind: automation in service of a relationship-focused culture ...
Article July 24 2026
... requires cross-functional collaboration, automation and continuous monitoring. To effectively minimize IAM attack surfaces, focus on three core strategies: unified identity visibility and proactive remediation, cross-functional collaboration and increased automation. Integrate identity data from cloud and ...
Research Apr 2026
... Delivery Platform Service Management Functions Operations AI and Automation Customer Experience Management LAN Management WAN Management Security Management MNS Overall Competency MNS for LAN MNS for WAN MNS Secure Network Access MNS for Automation and AI MNS for Security Inclusion Criteria Gartner Recommended ...

Analyst(s):   Jon Dressel   |   Karen Brown
Premium Research Jul 2024
... challenging labor markets and rapid tech advancements require a more strategic approach with warehouse automation investments. Supply chain leaders can use this research to plan a well-defined automation strategy to handle industry trends and improve warehouse operations. Overview Introduction Analysis ...

Analyst(s):   Abdil Tunca   |   Dwight Klappich   |   Federica Stufano
... Related Gartner resources The New Operating Model for Autonomous Finance Guide to Building a Finance Technology Roadmap 6 Ways to Modernize the Finance Organization Client Story Driving Finance and Enterprisewide Transformation Chemours leveraged Gartner support to execute its financial and enterprise d ...
Research Jul 2026
... EasyVista Freshworks Halo Ivanti ManageEngine Matrix42 OpenText Salesforce ServiceNow SymphonyAI SysAid TeamDynamix TOPdesk Xurrent Core ITSM Execution Automation & Orchestration CMDB and Data Quality Service Reporting & Value Alignment Multichannel Experience Service Desk Operations Intermediate ITSM Advanced ...

Analyst(s):   Rich Doheny   |   Jen Lichucki
... Methodologies Software Engineering Secondary Industry 3: Manufacturing Subsectors: Sales Inventory and Mobile Application Development Software Test Automation DevOps Software engineering practices Multiexperience Development Cloud AI Developer Services Ph.D., Systems Engineering, Colorado State University ...
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