... Procurement’s transformations are frequently met with resistance by employees who are reluctant to adopt new processes. This research will guide CPOs to use behavioral psychology in change management to motivate employees and improve workflow adoption for successful change initiatives. Overview Conclusion ...
Analyst(s): Nivedita Bose | Ryan Tandler
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... routinely underestimate the complexities of clinical data integration initiatives, leading to subpar business outcomes. This research defines CDI processes and provides strategy and sourcing guidance to payer executives to achieve effective CDI at scale. Overview Introduction Analysis Gartner Recommended ...
Analyst(s): Healthcare and Life Sciences Research Team
... Analytical decision support is a people, process and technology problem for organizations. This document explores three emerging trends in the customer landscape that product managers must take into account now to stay competitive in the quickly evolving ABI market. Overview Analysis Gartner Recommended ...
... The CRM customer engagement center applications provide customer service while orchestrating the processes and resources of an organization. Customer service and support technology leaders can learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons ...
... This tool uses vendor-supplied data to accelerate the vendor RFI process for non-life core platforms. Insurance CIOs in Europe can use this tool and the corresponding Market Guide to create a personalized shortlist of vendors best suited to their business and functional needs. Gartner Research ...
... I&O leaders’ interest in GenAI has increased due to potential benefits including improved MTTR, and streamlined operations through process augmentation and code generation, but also risks like data security and misinformation. This research covers three GenAI use cases to manage major incidents. More ...
... Integrating medical and mental health services is a growing trend for U.S. health plans. The process, however, can be complex. CIOs need a clear set of priorities to ensure data integration supports the interconnectedness of physical and mental health. More Detail Gartner Recommended Reading Gartner ...
... Access Research Already a Gartner client? Psychological safety supports better outcomes at all stages of the innovation process. Executive leaders responsible for innovation should use this research to embed psychological safety as a core component of the innovation program. Overview Introduction Analysis ...
... Days to close the books is one of the key performance metrics for the accounting close process. Corporate controllers can use this infographic to benchmark how long it takes to close the books each quarter and learn how that time frame varies by company size. Gartner Research ...