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Research Oct 2017
... Twenty-seven members discuss robotic process automation (RPA) implementations, including potential uses and associated business cases, areas ripe for automation, and prerequisite factors for RPA to be successfully implemented. Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
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Research Jun 2020
... complexity-based, lightweight cost estimation framework and providing access to real-time performance data for robotic process automation (RPA), application leaders can help business partners to make informed RPA prioritization and life cycle management decisions. Gartner Insights Abstract ...

Analyst(s):   Applications Research Team
Research Jul 2024
... Access Research Already a Gartner client? Many organizations want to switch to a new robotic process automation provider to reduce costs, consolidate vendors or obtain new capabilities. To effectively switch RPA vendors, application leaders must evaluate complexity, migration options and the value of ...

Analyst(s):   Arthur Villa
... and validate budgeting decisions Refine finance transformation strategy Identify areas for cost optimization and investment Assess which finance processes are over- or under-invested Benchmark organizational investments relative to peers' Justify finance technology investments Compare spend in IT, HR ...
Research May 2026
... client? The complexity and fragmentation of available options for process automation technologies demand disciplined evaluation. This research outlines six criteria for guiding software engineering leaders to select the optimal process automation tool for their needs. Insights at a Glance Impact Actions Caution ...

Analyst(s):   Keith Guttridge   |   Tushar Srivastava   |   Andrew Comes
Webinar Oct 21, 2026   Upcoming
... •Align procurement and accounts payable metrics to improve process performance •Establish service-level agreements (SLAs) that clarify ownership and accountability •Conduct root cause analysis to identify and address invoice processing bottlenecks •Strengthen cross-functional collaboration to improve ...

Analyst(s):   Mike Lashinsky
Premium Research Mar 2020
... complexity-based, lightweight cost estimation framework and providing access to real-time performance data for robotic process automation (RPA), application leaders can help business partners to make informed RPA prioritization and life cycle management decisions. Overview Solution Highlights Challenge Business ...

Analyst(s):   Applications Research Team
... Mission-critical priority As the Director of Process Automation, Erik Beverlo aimed to accelerate process automation and digitalization within ABN AMRO. The goal was to implement a hybrid governance model and advanced BPM ecosystem to enhance control over processes and achieve significant financial impact ...
Research Dec 2019
... Access Insights Already a Gartner client? Robotic process automation has democratized integration and automation, leading to widespread business adoption and 60%-plus vendor revenue growth. It is imperative that IT leaders stay ahead of RPA use and market developments to ensure efficacy and business ...

Analyst(s):   Rob Dunie   |   Frances Karamouzis   |   Saikat Ray   |   Nicole Sturgill   |   Derek Miers   |   Arthur Villa   |   Laurie Shotton   |   Fabrizio Biscotti   |   Stephanie Stoudt-Hansen
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