Live session on October 21, 2026
6:00 p.m. EDT1 hour
Align procurement and accounts payable metrics to improve process performance
Establish service-level agreements (SLAs) that clarify ownership and accountability
Conduct root cause analysis to identify and address invoice processing bottlenecks
Strengthen cross-functional collaboration to improve accounts payable efficiency and control
The accounts payable process involves multiple organizational teams with competing priorities, making it difficult to achieve efficient and consistent invoice processing. Without clear accountability, aligned performance measures and coordinated workflows, finance leaders may struggle to improve efficiency, visibility and control across the process.
Join this session to learn how leading organizations improve accounts payable performance by aligning procurement and AP metrics, establishing effective SLAs, conducting root cause analysis and identifying a lead for the accounts payable process. Discover practical approaches to streamline invoice processing and position your organization for sustained operational effectiveness and stronger business outcomes.
Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar.
Meet your hosts
Continuing Professional Education Credits (CPEs)
Access to CPE Credits is subject to individual subscription type and product entitlements.
Credit: 1.00
Field of Study: Business Management and Organization
Delivery Method: Group Internet Based
Program Knowledge Level: Basic
Prerequisites: None
Advanced Preparation: None
Note: CPE Credits are not made available for those who view the on-demand replay of this webinar.
Additional Information
As a client, you may be eligible to earn Continuing Professional Education (CPE) for attending and participating in select CPE eligible webinars. Gartner, Inc is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
