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Premium Research Jul 2026
... provide monitoring or limited blocking, not fully autonomous remediation. To secure agentic AI today, cybersecurity leaders must prioritize deterministic runtime controls, identity-based cybersecurity, and governance. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended Reading ...

Analyst(s):   Zachary Smith   |   Craig Porter
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Research Jun 2026
... Access Insights Already a Gartner client? Cybersecurity defenses fail to keep pace with threats emerging from rapid advancements in technology. Cybersecurity leaders must reframe their thinking regarding emerging threats and look at the past to protect the future. Overview Strategic Planning Assumption ...

Analyst(s):   John Watts   |   Katell Thielemann
Premium Research Mar 2025
... Overview Strategic Planning Assumptions Analysis The Impact Radar Emerging Technologies or Trend Profiles Definition: Sample Vendors Range: 1 to 3 Years Mass: High Recommended Actions Gartner Recommended Reading Definition: Sample Vendors Range: 1 to 3 Years Mass: High Recommended Actions Gartner Recommended ...

Analyst(s):   Radu Miclaus   |   Wynn White   |   Annette Zimmermann   |   Joseph Enever   |   Christopher Sladdin   |   Vivek Tomar   |   John Santoro   |   Brian Doherty   |   Melissa Davis   |   Yefim Natis   |   Adrian Lee   |   Tom Coshow   |   Kevin Quinn   |   Jim Hare   |   Evan Brown   |   Ilona Hansen   |   Nicholas Carter   |   Uma Challa   |   Don Scheibenreif   |   Leah Leachman   |   Liz Pellegrini   |   Danielle Casey
Research Apr 2022
... Already a Gartner client? The worldwide IT services market is forecast to grow 8.9% in constant currency in 2022 (6.8% in U.S. dollars). Spending that was paused/postponed in 2020 and early 2021 will continue to be released in 2022, along with future spending brought forward to accelerate growth opportunities ...

Analyst(s):   Sandra Notardonato
Article April 30 2026
... technological trends and disruption. This complexity poses significant challenges for new CIOs, especially those transitioning from different sectors. To address this and other challenges, Executive FastStart is split into four areas: establishing priorities quickly, delivering on those priorities in your first ...
Conference Highlight June 07 2023
... Both Assess and Monitor Third-Party Cybersecurity Threats While You Are Sleeping Presented by Christopher Ambrose, VP Analyst, Gartner CISOs lose enough sleep worrying over their internal cybersecurity defenses, let alone the third-parties beyond their control. In this session, Christopher Ambrose, VP ...
Conference Highlight December 08 2022
... operations (I&O) leaders have little time, skills and budget to track emerging trends and the full impact of those on their role. In this presentation, Jeffrey Hewitt, VP Analyst at Gartner, identified the top I&O trends most likely to impact organizations and discussed effective tactics to respond. ...
Research August 11 2020
... Streamline Chat in Online Customer Service Marketers must consider adopting one or more of the three main chat platforms for customer service: live chat, chatbots and SMS (text messaging). With brand adoption trends and best-in-class case studies, this report will guide marketing leaders and CMOs in integrating ...
Research May 12 2020
... looking to be successful with Gen Z consumers must prioritize value-aligned content and messaging. As consumers across different age cohorts adjust to the uncertainty from the COVID-19 crisis, marketing leaders should anticipate broader consumer preferences to trend toward Gen Z behavior. ...
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