... November 4-5, 2026, in Denver, providing customer service and support leaders with actionable advice about the trends, tools and emerging technologies they need to deliver business results in an AI-driven world. Gartner analysts address the biggest opportunities, challenges and priorities in the market ...
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... redesign, through composability, as a top 5 reason for accelerated business performance. “When we survey CIOs, they tell us that they want to be more agile. To do that, you need to be composable.”
Learn about five additional top predictions and more about each trendin the associated Gartner press release ...
... for CISOs Amid Rising Hype and Scrutiny National Harbor, MD., June 9, 2025 Analysts Discuss Areas for CISOs to Harness Hype and Drive Meaningful Change at the Gartner Security & Risk Management Summit, June 9-11 in National Harbor, Maryland Chief information security officers (CISOs) must focus on three ...
... and messaging to solve top-of-mind buyer challenges Effective communication in marketing goes beyond explaining what your AI product does — it must demonstrate how it solves your customers’ specific challenges. Fifty-two percent of businesses in our survey are looking to invest in new software to improve ...
... AI washing is alive and well in all cybersecurity vendor marketing, and CPS security vendors are joining the chorus. This note provides cybersecurity leaders with probing questions to find out what is real, what is promising, what is pure marketing, and why it matters. Insights at a Glance Issue Context ...
... Cybersecurity leaders need to pay more attention to third-party renewal and termination because of their unique risk and opportunity. Minimize risk and maximize opportunity by mastering four critical activities: cybersecurity risk reassessment, business continuity plan revisions, contract updates, and ...
Analyst(s): Christine Lee | Rahul Balakrishnan | Christopher Mixter
... Cybersecurity leaders struggle in deciding to bundle the cybersecurity incident response retainer with their existing SOC/MDR provider or outsource it to a specialized third party. The decision comes down to identifying which option best aligns their incident response strategy with their risk appetite ...
Analyst(s): William Candrick | Carlos De Sola Caraballo
... no longer be acceptable to create waste in a future supply chain.“
Act Now to Reduce Greenhouse Gas Emission From Transportation Presented by Sarah Watt, Senior Director Analyst, Gartner There is an impending storm for logistics around greenhouse emissions. In this session, Sarah Watt, Senior Director ...
... double the percentage reporting reduction at other levels in the supply chain workforce (see Figure 1). Gartner surveyed 303 supply chain leaders across North America, Western Europe, Asia-Pacific and Latin America from May 5 through June 11, 2026. Respondents had visibility into or influence over their ...