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Conference Updates

October 8, 2020

Gartner Supply Chain Symposium/Xpo, EMEA: Day 3 Highlights

We are bringing you news and highlights from the Gartner Supply Chain Symposium/Xpo, taking place this week virtually in EMEA.  Below is a collection of the key announcements and insights coming out of the conference.

On Day 3 from the conference, we are highlighting the importance of a quality-focused culture. We'll also take a look at the future of supply chain and how to reduce greenhouse gas emissions in the transportation sector. 

You can also read the highlights here from Day 1 and Day 2

Key Announcements

Press releases and stories from the EMEA Gartner Supply Chain Symposium/Xpo are listed below: 

Sustaining a Quality-Focused Culture Through Disruptions

Presented by Ankur Mehta, Director, Advisory, Gartner

Sudden economic and competitive turns threaten even the strongest cultures of quality. Ankur Mehta, Director, Advisory, Gartner, outlined the steps leaders should take to maintain a strong culture of quality, even as employees feel pressure to decrease costs and increase speed.

Key Takeaways

  • “95% of companies are actively building a culture of quality in which employees go beyond merely following quality to actually living quality.”

  • “Everyone is facing disruptions. And if you’re lucky, only one disruption at a time.”

  • “Does a strong culture of quality withstand two disruptions? The answer is no. For most, a disruption erodes a lot of hard work they are putting into building a strong culture of quality.”

  • “Simply riding the coattails of a strong culture of quality of days past and not acting during disruption is not the answer.”

  • “Employees are paralyzed by indecision when faced with an unclear situation involving these competing concerns [such as quality, speed and cost]. They need help understanding what to focus on.”

  • “Use the power of data and training to improve employee decision-making.”

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Signature Series: The Future of Supply Chain

Presented by Mike Burkett, Distinguished VP Analyst, Gartner

The evolution of digital technologies, and the opportunity of the circular economy, are among the external forces reshaping how supply chains are defined, organized and operated. In this session,  Mike Burkett, Distinguished VP Analyst at Gartner, discussed the path toward designing and planning a future-focused supply chain strategy.

Key Takeaways

  • “In the future, the biggest, most powerful supply chains aren’t necessarily going to be the supply chains that win.”

  • “The concern for supply chains is that CEOs don’t have full confidence that their chief supply chain officers […] are actually ready to support the digital business that they are investing in.”

  • “The No. 1 force that is reshaping supply chains is the transition from a smart space to a smart supply chain.

  • “CSCOs have got to be able to respond and deal with the global shocks that can come.”

  • “The reverse logistics area is becoming much more common in other industries beyond the industrial space.”

  • “It will no longer be acceptable to create waste in a future supply chain.“

Act Now to Reduce Greenhouse Gas Emission From Transportation

Presented by Sarah Watt, Senior Director Analyst, Gartner

There is an impending storm for logistics around greenhouse emissions. In this session, Sarah Watt,  Senior Director Analyst, Gartner, went through the strategies and tactics logistics professionals will need to navigate through the current situation.

Key Takeaways

  • “Ninety-one percent of supply chain professionals expect home delivery to increase in the next 5 years.”

  • “Greenhouse emissions from transportation are predicted to more than double by 2050, and perhaps even more if we consider the projected growth of e-commerce since the COVID-19 pandemic.”

  • “Start tackling greenhouse emissions in logistics by defining the measures of success… a carbon neutrality goal or an aggressive target to get halfway there, or perhaps a more incremental target. Then begin to formulate a strategy to meet those targets.”

  • “Identify the opportunities in the landscape. There might be opportunities around contracting new third-party logistics (3PL) and fourth-party logistics (4PL) partners by having conversations about how their emissions objectives could help you to be successful in meeting your targets.”

  • “Measuring emissions can be incredibly complex and sometimes difficult. Think across the full fuel life cycle.”

Watch this space for more updates throughout the day.

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