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Research Aug 2023
... competition from new and specialist market entrants. Expansion of offerings, industry-specific capabilities and alliances are the key competitive trends that providers must navigate to compete better. Overview Strategic Planning Assumptions Analysis Product or Portfolio Overview How Ashling Partners Competes ...

Analyst(s):   Gunjan Gupta   |   Cathy Tornbohm   |   Arthur Villa
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Research Mar 2017
... Access Insights Already a Gartner client? New technologies, trends and expectations continue to shape CRM. Gartner's five-competency model allows technology product management leaders of CRM and other customer-facing application vendors to identify their current and future product capabilities to reflect ...

Analyst(s):   Julian Poulter
Premium Research Aug 2023
... Gartner First Takes Fresh insights on emerging trends GenAI use cases are continually expanding as new ones emerge, and some are already being implemented. New capabilities offer compelling sales productivity gains, but real risks remain. Application leaders supporting sales can use this guide to better ...

Analyst(s):   Adnan Zijadic   |   Guy Wood   |   Dan Gottlieb   |   Melissa Hilbert   |   Varun Agarwal
Premium Research Jul 2025
... emerging technologies that will be incorporated in vehicles into the end of the 2030s. This allows tech vendors to develop a first-mover advantage on these futuristic vehicle technologies. Overview Analysis The Impact Radar Emerging Technologies or Trend Profiles Definition: Sample Vendors Range Mass ...

Analyst(s):   Anushree Verma   |   Bill Ray   |   Pedro Pacheco   |   Marissa Schmidt   |   Sylvain Fabre
... measure overall health. Ongoing access Retain a historical perspective with repeat participation and monitor trends with updated benchmarking. Interactive results platform Explore your results on the Gartner Employee Diagnostics Platform to compare custom segments of your data (e.g., tenure, role, business ...
Complimentary Research December 15 2025
... channel strategy? CMOs must develop a customer-centric marketing strategy that meets customers’ needs across digital and in-person channels throughout their journey. When setting out the strategy, CMOs must answer the following questions: What are the macro context and trends that affect how the organization ...
Premium Research Sep 2026
... transform their network security because they still rely on legacy security approaches, which can increase their exposure to threats. Measuring and understanding the zero-trust maturity of their network security helps them create roadmaps for cybersecurity enhancements. Overview Analysis Guidance Gartner Recommended ...

Analyst(s):   Mohini Dukes   |   Odie Adesina   |   Steve Santos
Premium Research Aug 2026
... sensitivity labeling for data protection and AI use. Complex taxonomies and weak enforcement create an “enforcement illusion.” This research offers cybersecurity architects a framework to align labels with DLP, data access, and AI governance. Overview Problem Statement The Gartner Approach The Guidance Framework ...

Analyst(s):   Mike Huskey
Research Aug 2026
... Access Insights Already a Gartner client? Organizations struggle with employees exposing personal data to generative AI tools. Cybersecurity leaders should deploy model-independent privacy filters to remove sensitive data before ingestion to embed privacy by design into GenAI workflows. Insights at a ...

Analyst(s):   Bernard Woo   |   Stefan Dumitrescu   |   Nader Henein   |   Lauren Kornutick   |   Shadrock Roberts   |   Daniel Hebda
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