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Announcement March 25 2025
... Deliver a Measurable Marketing Strategy Deliver Growth and Loyalty with Powerful Customer Experiences Establish an Effective Multichannel Marketing Strategy Increase Sales Through Integrated Buying Experiences Transform Your Organization Through Strategic Brand Management Gartner Opening Keynote: “From ...
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Premium Research Oct 2024
... often fail to account for diverse buying groups when developing messaging and content, which decreases demand generation effectiveness. This research shows how to create content that speaks to the shared challenges of buyers and drives conversion along the B2B buying journey. Overview Introduction Analysis ...

Analyst(s):   Halle Stern
Premium Research Feb 2024
... initiatives often lack stakeholder buy-in because their benefits are unclear. Legal leaders can learn how Whirlpool structures and communicates legal process improvements to demonstrate value, connect strategy between legal and the business, and build stakeholder buy-in for future investments. Case Overview ...

Analyst(s):   Rosemarie Griffin
Webinar On-Demand
... directly enable enterprise objectives •Utilize storytelling techniques to craft compelling and memorable communications •Resolve tension and secure buy-in from key stakeholders crucial to the success of your strategic plan Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com ...

Analyst(s):   Eyad Tachwali
Premium Research Apr 2024
... decision makers and fail to consider end users’ impact on the buying team. By developing specific campaigns and content to target end users on their preferred social media channels, product marketers can improve brand awareness and influence buying decisions. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Isoke Mitchell   |   Serena Mushigo
Research Nov 2020
... COVID-19 has propelled digital commerce to become the leading customer buying channel for many organizations. Application leaders responsible for digital commerce technologies must quickly adapt to changing customer buying habits to grow revenue and sustain market share. Overview Strategic Planning Assumptions ...

Analyst(s):   Sandy Shen   |   Jason Daigler   |   Mark Lewis   |   Penny Gillespie   |   Dayna Ford
Premium Research Nov 2025
... Acting on customer feedback improves the customer experience and increases customer retention, which are critical for maintaining a competitive edge. Revenue and retention leaders can learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned ...

Analyst(s):   Peer Community Contributor
Research Aug 2026
... Overview What You Need to Know Analysis Aptean (Logility) Blue Yonder Coupa Dassault Systèmes E2open Infor Microsoft Oracle SAP Cross-Functional SC User Experience Cross-Functional SC Analytics Cross-Functional SC Data Management Modularity and Extensibility Supply Chain Planning Sourcing and Procurement Production ...

Analyst(s):   Balaji Abbabatulla   |   Christian Titze   |   Jan Snoeckx
Research Jul 2026
... TeamDynamix TOPdesk Xurrent Core ITSM Execution Automation & Orchestration CMDB and Data Quality Service Reporting & Value Alignment Multichannel Experience Service Desk Operations Intermediate ITSM Advanced ITSM Inclusion and Exclusion Criteria Gartner Recommended Reading Critical Capabilities Methodology ...

Analyst(s):   Rich Doheny   |   Jen Lichucki
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