... PepsiCo’s IBP transformation uses a function-agnostic approach to align markets to One Plan to drive increased revenue, drive efficiencies and build customer trust. Case Overview Gartner Recommended Reading Gartner Research ...
Analyst(s): Sarah Gilchrist
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... Computer Use/Coworking Agent Embedded AI Agents AI Agent Building Prebuilt Connectors and Integration Agent Management and Governance Personalized Experience AI Collaboration Tools Context and Memory Management Native Orchestrator General Personal Knowledge Work Agentic Workflows Team-Based Work Inclusion ...
Analyst(s): Olga Martí | Cory Decker | Max Goss | Justin Tung | Jason Wong
... You Need to Know Analysis Appian Creatio Globant Huawei Microsoft Oracle OutSystems Pega Retool Salesforce ServiceNow Siemens (Mendix) Zoho User Experience Design Development Capability Business Logic Design Platform Enablement Application and Data Connectivity Agentic Workflow Application Security ...
Analyst(s): Mukul Saha | Nitish Tyagi | Kyle Davis | Adrian Leow
... Access Insights Already a Gartner client? Intranet packaged solution products are expanding AI capabilities, offering a range of AI assistant experiences, agentic automations, support for BYOAI, and AI development. Enterprise application leaders involved in assessing IPS vendors should use this research ...
Analyst(s): Mike Gotta | Helen Poitevin | Alexandra Earl
... cash space or making continuing investments in demand planning advanced analytics. Using digital to improve the customer experience by solving for age-old customer challenges like customer service or inventory management. Investing in digital to disrupt old business models by using new technologies for ...
... strategist. To create quality content that has a business purpose but is also easy to understand for prospects. Customer service manager. To focus on providing a superior customer experience and maximizing the adoption of products or services. Also read: B2B Sales Coaching: A Refresher on Best Practices ...
... use video reviews Customer testimonial Show what others think about you with a simple, straightforward testimonial video where a B2B buyer relates their experience with your product or service. Customer review Help customers see how best to use your software in a lengthier customer review video, which ...
... Enterprise architecture tools are awash with AI features after considerable vendor investment in improving architect productivity and user experience. Heads of EA should examine the top five emerging AI capabilities, their popular use cases, known challenges, and key questions for vendor evaluation. ...