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Premium Research Apr 2024
... Customers expect consistent pricing across all channels. Retail CIOs can use this research to understand why AI-driven, unified price optimization solutions are required for strategic pricing in unified retail commerce and to identify providers of solutions that manage short life cycle products. Overview ...

Analyst(s):   Jonathan Kutner
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Premium Research Apr 2024
... options. Overview Introduction Analysis Gartner Recommended Reading Note 1: Coffee Shop Networking Note 2: “Carrot and Stick” Combinations to Drive Customers to Subscriptions Gartner Research ...

Analyst(s):   Naresh Singh
Premium Research May 2024
... opportunities for Chinese and global independent software vendors. Product managers will need to deliver on top application needs such as sales management and customer service, and adopt effective go-to-market strategies. Overview Introduction Impacts and Recommendations Gartner Recommended Reading Note 1: Top Applications ...

Analyst(s):   Jimmy Chuang
Research Jan 2024
... who adopt the technology innovation quickly to gain an advantage. From the way the organization is managed to how products and services are sold to customers, the defining characteristic is speed. Overview Strategic Planning Assumptions Analysis A Look Back Gartner Recommended Reading Gartner Research ...

Analyst(s):   Arup Roy   |   Mark Petty   |   Raymond Paquet   |   Peter Havart-Simkin   |   Annemarie Roussel
Research Jun 2024
... Access Research Already a Gartner client? As momentum for product management, customer centricity and digital delivery extends across the enterprise, CIOs will need to balance the shift from project to product management practices. Use this strategic roadmap to aid the design, implementation and evolution ...

Analyst(s):   Erin Neus-Cheong   |   Brandon Germer
Premium Research Jun 2024
... IoT spend in the retail industry will grow by $29 billion from 2022 through 2032. The desire to reduce customer wait times makes in-store check-out the largest use case in the forecast period, while retail fulfillment grows fastest (17% CAGR) as retailers adopt new technology for last-mile delivery. ...

Analyst(s):   Sandeep Unni   |   Kay Sharpington
Research Jan 2025
... business-first approach to IAM, where IAM is both a business enabler and a cybersecurity control serving multiple constituencies, such as workers, customers, partners and machines. For 2025, we focus on resilient identity infrastructure and address topics like AI in IAM. Scope Analysis Topics Suggested ...

Analyst(s):   Michael Kelley
Research Aug 2024
... Access Research Already a Gartner client? SAP on-premises license audits are a risk that customers must prepare for. IT sourcing, procurement and vendor management leaders receiving an SAP audit notification should use this research to understand and minimize compliance issues, navigate the audit process ...

Analyst(s):   Calum McDonald   |   Ciaran Hudson
Research Feb 2025
... Access Research Already a Gartner client? Many SAP customers have yet to finalize their SAP S/4HANA strategy, and SAP’s push toward the cloud has made this more challenging than it was before. Sourcing and procurement leaders should use this research to understand the critical factors that will affect ...

Analyst(s):   Victoria Rowan   |   Bill Ryan   |   Calum McDonald   |   Jan Cook   |   Mike Tucciarone
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