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Premium Research Jul 2024
... Digital touchpoints are key to the success of organizations’ digitization initiatives and experiences. To grow in the digital business market, cloud offering managers should take a focused approach by investing in skills and capabilities for technologies like digital touchpoint implementation. Overview ...

Analyst(s):   Anupama .   |   Rene Buest
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Premium Research Mar 2024
... components required to roll out and secure a BYO environment properly. This research highlights the necessary components for creating a good user experience and maintaining security controls in BYOD and BYOPC environments. Overview Analysis Recommendations Conclusion Gartner Recommended Reading Gartner ...

Analyst(s):   Eric Grenier
Premium Research Nov 2024
... maximize value from digital investments to attain desired outcomes. This note guides portfolio management leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Research ...

Analyst(s):   Peer Contributors
Premium Research Nov 2024
... expertise to secure them, making API exploits, data breaches and cyberattacks more common. This note guides SRM leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Research ...

Analyst(s):   Peer Contributors
Premium Research Apr 2024
... To improve security and enhance user experience, many organizations are implementing various styles of passwordless authentication. Security and risk management leaders responsible for IAM must develop a cohesive strategy around these passwordless approaches that can address a variety of use cases. ...

Analyst(s):   Paul Rabinovich
Premium Research Nov 2024
... Salesforce CRM Clouds — like Sales, Service and Experience — must be secured to reduce the risk of data breaches and data destruction. Application technical professionals can use this research to apply best practices for securing their Salesforce CRM. Overview Problem Statement The Gartner Approach ...

Analyst(s):   Simon Whight
Research Jan 2025
... limitations and necessary preparations. This research outlines HR technology options and strategies to maximize the benefits without compromising employee experience. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Laura Gardiner
Premium Research Jul 2024
... revolutionize marketing capabilities, driving the need to craft effective strategies and avoid common pitfalls. CMOs can learn from their peers’ experiences to ideate, prioritize, build a team, design and iterate GenAI pilots to maximize GenAI’s positive impact on their business. Overview Introduction ...

Analyst(s):   Jessica Dervyn   |   Weicong Zhao
Premium Research Aug 2024
... Integrating GenAI into products is important, but there is also an opportunity to integrate GenAI into the entire user journey to enhance the total experience. Product managers can use GenAI to optimize the journey in product demos, onboarding training, troubleshooting and product recommendations. Overview ...

Analyst(s):   Tracy Tsai
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