... of advancing three important causes at once. Better supply chains Presentations from Lowe’s CSCO, Steve Szilagyi, Colgate-Palmolive’s VP of Global Customer Service & Logistics, Josue Munoz, and Sears’ CSCO, Bill Hutchinson, offered real-time lessons in leadership, organisational design and innovation. ...
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... in Cuba suggest a wealth of new knowledge that could contribute meaningfully to the global healthcare sector. Medical services sold or traded to customers in the Amazon, sub-Saharan Africa and Central America are in fact the second biggest export earner after tourism in Cuba. Add the large number of ...
... Compared to Turkey, for instance, Iran’s GDP per head of $7,644 in 2011 trailed by a mere 28%. Iran is ready to hook into the global supply chain as a customer immediately. The country is physically accessible too, with plenty of ocean port access from the Persian Gulf and a substantial land corridor into ...
... resources to achieve a goal in conditions of uncertainty. For supply chain leaders, it demands thinking laterally about everything that happens from the customer back and then placing bets to gain an operational edge. In addition to modern thinkers like Peter Drucker and Michael Porter, some of the best lessons ...
... Scott Abell is getting thrown under the bus. Manage demand, not just supply I have long felt that supply chain people try too hard to please. The “customer is king” mentality overwhelms an equally important fact, which is that you can’t always get what you want. SCM World research on digital demand shows ...
... accelerating. Not only does IP move formlessly around the world in its creation phase, so too increasingly can it be “shipped” as finished product to customers as electrons rather than atoms. Our entire 2015 Leaders Forum theme is dedicated to this third industrial revolution and the business strategies to ...
... stock price. Part one of this story ties back to what the other mega-techs are doing right, which is ever more precise targeting of content to the customer moment. Facebook, Amazon and Apple are all able to deliver a better use of your attention span than anyone else. We pay for this with spending on ...
... include security tactics that streamline information flow without risking attack. Sort of like TSA Precheck for supply chain. Segmentation applies to customers and channels too, with different levels of priority, service and information sharing for each segment of your fulfillment supply chain. Retailers, ...
... initiatives toward transformation. We’ve learned that companies can’t go it alone. They need to collaborate with suppliers, peers, partners and customers to make real headway. Ecosystems are forming where those that have made progress are sharing and assisting those that are struggling. Supply chain ...