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Premium Research May 2025
... Product leaders need to understand the AI strategies of the organizations they target. Game-changing AI should be targeted to aggressive buyers; everyday AI to those that are more cautious. This interactive tool provides a way to understand AI strategies across common segmentation attributes. Data In ...

Analyst(s):   Hank Barnes   |   Derry Finkeldey   |   Ethan Lichtenberg
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Premium Research Jul 2025
... Startups that are not AI-native must retain clients amid recessionary pressures by using strong messaging that demonstrates value and addresses AI ethics and privacy concerns, while also building a long-term AI adoption strategy to achieve lasting competitive advantage. Overview Strategic Planning Ass ...

Analyst(s):   Charlie Xu   |   Forest Conner
Research Oct 2025
... Access Research Already a Gartner client? DSML provides code-based libraries and low-code tools for data scientists and business users, supporting all stages of the data science life cycle. This note guides data science, machine learning and AI leaders to learn from ratings and reviews by their peers ...

Analyst(s):   Peer Community Contributor
Premium Research Sep 2025
... Cloud web application and API protection services are security models that safeguard web applications and APIs from various runtime attacks. This note guides security and risk management leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Read ...

Analyst(s):   Peer Contributors
Announcement May 20 2025
... role in this process. By systematically capturing and sharing qualitative feedback from customers, organizations can illustrate the value realization journey, ensuring that customer needs are met and expectations are exceeded. CSOs Role in Closing the Value Gap: Creating a Unified Approach Across Teams ...
Research May 08 2024
... Toolkit for New Customer Service Leaders to gain access to: First 100 Days Roadmap for Customer Service Leaders 2024 Customr Service Leadership Vision Report Customer Service Strategy Guide and Template Customer Service Score Maturity Assessment Tool About The Toolkit for New Heads of Customer Service As ...
Article July 22 2026
... infrastructure maintains data quality, customer identity and consent, automating workflows to ensure reliable data and content delivery. This foundation is critical for real-time decisions, regulatory compliance and trust — especially as data sources and customer interactions grow exponentially. How CMOs ...
Research November 08 2022
... world, business models are changing dramatically, customer expectations are heightening, lead times are shortening and revolutionary new technology capabilities continue to emerge. Customer fulfillment leaders need to develop a new level of customer centricity and make clear, strategic choices about ...
Research Nov 2025
... Access Research Already a Gartner client? The shift of generative AI models to the device edge fundamentally alters the security risk profile, bypassing cloud controls and exposing intellectual property to new threats. To protect intellectual property and ensure regulatory compliance, product leaders ...

Analyst(s):   Emerging Tech and Trends Security Research Team
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