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Research May 2026
... Insights Already a Gartner client? Most operational data has a spatial dimension. Organizations with dispersed industrial assets, operations, and customers/citizens must strengthen spatial capabilities to boost performance, reduce risk, and optimize costs. CIOs can use this guide to make informed geospatial ...

Analyst(s):   Robert Stoneman   |   Simon Cushing   |   Nicole Foust   |   Lloyd Jones
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Research Jul 2026
... infrastructure spending accelerated. OEMs benefited from enterprise AI adoption, while ODMs captured hyperscale demand. Vendors that combined strong customer relationships, ecosystem partnerships, and AI-optimized infrastructure capabilities outperformed competitors. Insights at a Glance Market Share Momentum ...

Analyst(s):   Adrian O'Connell   |   Andrew H Kim   |   Amit Goyal   |   Uko Tian
Premium Research Jul 2026
... SAP’s new tiered Success Plans offer enhanced support, but the Max Success Plan introduces complex pricing and rigid quotas, and while customers can drop the support plan at renewal, the fees will be locked in and redistributed to other SAP services. IT SPVM leaders must negotiate custom terms and map ...

Analyst(s):   Ciaran Hudson   |   Jan Cook
Premium Research Apr 2025
... Application leaders decode CRM SFA vendors by assessing value propositions from 14 vendors shared with Gartner for the Magic Quadrant for SFA. Use this research to understand propositions early, align vendor promises with your vision and rigorously test authenticity to uncover strategic insights. Ove ...

Analyst(s):   Ilona Hansen   |   Adnan Zijadic   |   Guy Wood
Premium Research Jan 2024
... Cloud ERP applications for service-centric enterprises provide functionalities such as financial and human capital management, order-to-cash, and source-to-pay, for better business outcomes. Application leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner ...

Analyst(s):   Peer Contributors
Premium Research Feb 2024
... Evaluate and compare vendors across several software and service markets based on Gartner Peer Insights reviews and ratings. IT decision makers can navigate through graphics ranging from high-level market overviews to detailed vendor breakdowns. Gartner Recommended Reading What It Is Gartner Research ...

Analyst(s):   Peer Contributors
Premium Research Jan 2024
... Retailers’ profits are squeezed by challenging factors like reduced consumer spending, shrinkage and rising operational costs. Retail CIOs can use these trends to identify technology opportunities to improve net profit margin and increase profitability through unified retail commerce execution. Overv ...

Analyst(s):   Max Hammond   |   Robert Hetu   |   Kelsie Marian   |   Sandeep Unni   |   Hanna Karki   |   Mim Burt   |   Tom Nolan   |   Jonathan Kutner
Premium Research Jun 2024
... Tech CEOs driving product adoption to secure retention and growth should boost user anticipation and motivation. To do this, use this research to create compelling “why” change statements, encourage value-critical user actions and build up user proficiency through real-time and contextual training. O ...

Analyst(s):   Jennifer MacIntosh   |   John Quaglietta   |   Charlie Xu
Premium Research May 2024
... Product leaders are pivotal in supporting power and utility CIOs as the industry faces digital transformation and energy transition challenges. Using this research, product leaders can align their go-to-market strategies with industry CIO priorities to outperform competitors. Strategic Planning Assum ...

Analyst(s):   Lauren Wheatley
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