... Supply Chain Planning: Strategic Guide to What, Why and How Supply chain planning delivers business benefits of improved profit, revenue, cash flow and customer service through multiple processes that span portfolio & inventory management, demand & supply planning and S&OP. Maximize these business benefits ...
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... architecture? How we work with you Our experts, backed by unbiased data, will support you in protecting your investment and develop a brand that wins with customers and your C-suite. View Branding and Value Proposition Sample Plan ...
... closely by marketing and customer service (see Fig. 1). Growth initiatives were cited as the primary business focus of generative AI investments by 30% of respondents, followed by cost optimization (26%) and customer experience/retention (24%). “Many organizations began their AI journey with an overemphasis ...
... gurus question what they preach.” Matt Dixon Chief Product & Research Officer at Tethr; Author of Best-Selling “The Challenger Sale,” “The Challenger Customer” and “The Effortless Experience” “In today’s complex world, connections are more critical than ever. ‘The Connector Manager’ uses data, insight and ...
... of first-party data within their organization include: Customer Experience (CX) and Journey Orchestration: Scrutinize which insights from first-party data will inform decisions to improve CX and provide personalized recommendations along the journey. Advertising and Targeting: Use direct and indirect targeting ...
... cases. Insufficient, unstructured or low-quality data impedes accurate AI deployment. The way forward: Partner with data and analytics to create data journey maps, break data silos and spread accountability. Stakeholders have limited knowledge about fit-for-purpose platforms and models to support AI adoption ...
... groundwork by conducting multiple one-on-one interviews with internal and external experts such as key functional decision makers, stakeholders, customers and industry professionals. Frame the interviews around critical uncertainties — underlying assumptions about the future direction of emerging trends ...
... leaders use benchmarking to improve performance? Gartner supply chain benchmarking shows companies where they stand and where they need to go on their journey to excellence in supply chain management. Supply chains should benchmark their function’s contribution to business strategy, analyze competitive benchmarking ...
... more entries for any or all of the categories. The submission period for the 2027 program has closed. Customer or Patient Innovation of the Year: Achieving a positive, quantifiable impact on customer or patient loyalty through supply chain. Process or Technology Innovation of the Year: Achieving outstanding ...