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Premium Research Jul 2025
... most opportunity lies to achieve this goal. Heads of I&O can use this infographic to pursue the seven phases of transformation at the edge, from digitalization to agentic AI. Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Thomas Bittman
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Premium Research Jan 2020
... The future of digital commerce is “commerce to you.” Application leaders must prepare by developing strategies and making technology investments that look beyond commoditized commerce functionality, focusing instead on delivering superior customer experiences. Gartner Insights Abstract ...

Analyst(s):   Jason Daigler
Research Apr 2025
... required for each network software release and the systemwide effects of configuration changes. I&O leaders can reduce risk and chaos by using network digital twins and automating the testing of configurations, policies and equipment. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended ...

Analyst(s):   Tim Zimmerman   |   Mike Leibovitz   |   Andrew Lerner
Research Jul 2025
... Access Research Already a Gartner client? Digital forensics and incident response retainer services augment capacity and capability when responding to cybersecurity incidents. Security and risk management leaders should use this research to understand the DFIR market, evaluate trends, refine requirements ...

Analyst(s):   Wayne Hankins   |   Steve Santos   |   Will Candrick   |   Wam Voster   |   Carlos De Sola Caraballo
Research May 2020
... Organizations often face pressure to set up an online presence and launch digital commerce in a short time. Application leaders can deploy digital commerce quickly using a combination of social media, marketplaces and direct-to-customer commerce platforms. Overview Strategic Planning Assumption Introduction ...

Analyst(s):   Sandy Shen
Research Aug 2025
... Access Research Already a Gartner client? Evaluating and scoring vendors for a digital experience program is just as important as selecting the right platform. This tool provides a data-driven framework for IT leaders to choose the best-fit DX services provider for their organization, whether implementing ...

Analyst(s):   Brett Sparks   |   Anurag Bora   |   Tom Sieber   |   Alan Stanley   |   Irada Veliyeva
Research Nov 2017
... Next-generation digital payment providers offer agility and innovative customer experience to provide a frictionless digital payment experience. Application leaders for digital commerce should understand how these providers differ from traditional payment providers, and when to use them. Key Challenges ...

Analyst(s):   Tricia Phillips   |   Sandy Shen
Research Jan 2019
... The future of digital commerce is “commerce to you.” In preparation for it, application leaders must balance increased customer expectations with new channels and new technologies, which will help them focus on customer outcomes and deliver superior customer experiences. Scope Analysis Topics Planned ...

Analyst(s):   Jason Daigler
... Optimize Spend With the Category Strategy Builder Tool This interactive, self-service tool empowers procurement leaders to create effective, multiyear category strategies that deliver on desired business outcomes while balancing market realities and spend analytics. About Category Strategy Builder: In ...
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