... recommended actions to help you achieve your goals. •Explore digital workplace strategies that balance autonomy and influence across your workforce •Effectively demonstrate AI’s ROI and its impact on the digital employee experience •Accelerate skills development and technology adoption for optimized business outcome ...
Analyst(s): Christopher Trueman
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Digital commerce sales, fueled by COVID-19, account for 45% of organizations’ sales on average. The number of B2B digital commerce initiatives now surpasses that of B2C. Application leaders can use this survey for self-assessment, planning and identifying opportunities. Gartner Insights Abstract ...
... caused by the pandemic has resulted in an accelerated and permanent shift to virtual selling. Application leaders supporting digital commerce and CRM sales must embrace digital sales rooms to support a better buyer-centric experience. Overview Strategic Planning Assumption(s) Introduction Description ...
... Digital commerce platforms include product catalog functionality as part of their core offering. Commerce platforms do not offer key capabilities found in product information management solutions. Application leaders should assess their need for a PIM with the guidance and definitions herein. More Detail ...
... Application leaders responsible for digital commerce can greatly improve the organization’s commerce results by personalizing customers’ digital experiences. This research will help application leaders understand what personalization is and how to apply it in digital commerce. Gartner Insights Abstract ...
... Incubated by the pandemic and the need to develop relationships with end customers, many brands are pursuing direct to consumer digital commerce. Application leaders must be able to assess their current capabilities and develop a roadmap for future success, mitigating risks along the way. Overview Introduction ...
... By the end of 2021, digital commerce is expected to overtake direct sales as the most used channel for B2B selling. Application leaders at B2B sellers should use this report to identify how to further increase adoption of the digital commerce channel. Gartner Insights Abstract ...
... Cross-Functional Dashboard for Digital Commerce Define the Hierarchy of Digital Commerce Metrics Corporate Level: Ultimate Measurements of Digital Commerce Performance Customer Level: Leading Indicators of Digital Commerce Performance Process Level: Effectiveness of Digital Commerce Processes Operational ...