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Research Oct 2020
... Access Insights Already a Gartner client? B2B price optimization and management software shows that artificial intelligence and machine learning can deliver substantial business benefits. Application leaders should use this Market Guide to determine whether this software is appropriate for their organ ...

Analyst(s):   Mark Lewis
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Premium Research Jun 2023
... Compelling and outcome-driven analytics drive performance. Application leaders owning CRM sales technology can leverage Gartner’s Analytics Dashboards Framework to deliver actionable insights that make strategic and tactical impact on sales performance. Overview Strategic Planning Assumptions Introduct ...

Analyst(s):   Guy Wood
Research Mar 2021
... Sales performance management is complex, requiring accuracy and timeliness in automating commission processing. Application leaders supporting sales technology should focus on operational excellence and use advanced analytics with machine learning to maximize operational and planning effectiveness. O ...

Analyst(s):   Melissa Hilbert
Research Dec 2020
... client? Digital ecosystems provide opportunities for any organization to create and deliver value at virtually unlimited scale. This research uses examples to clarify the nature of digital ecosystems, specifying CIOs’ role and key priorities in enabling organizations to fully exploit digital ecosystems ...

Analyst(s):   Michelle Bazargan   |   Daniel Sun   |   Irving Tyler   |   Tsuneo Fujiwara   |   Peter Skyttegaard
Research May 2025
... Already a Gartner client? Finance needs three times more digital talent than it has today. This research helps finance transformation leaders assess the digital capability of finance talent and identify development strategies to improve the digital capability of all finance talent. Overview Introduction ...

Analyst(s):   Valeria Miron
Research Sep 2020
... Digital commerce platforms aim to support B2B and B2C use cases, sometimes using the same solution. Support for digital business models such as enterprise marketplaces is emerging. Application leaders should use this research to shortlist suitable digital commerce platforms for their business. Overview ...

Analyst(s):   Yanna Dharmasthira   |   Penny Gillespie   |   Mike Lowndes   |   Jason Daigler   |   Sandy Shen
Premium Research Feb 2024
... conditions demand that insurers reset their digital strategies to effectively leverage AI and apply automation to support human-based roles. Insurance CIOs should use this Symposium presentation to learn more about the digital reset and modify their digital approaches accordingly. Gartner Research ...

Analyst(s):   Kimberly Harris-Ferrante
... talent development. Previously, Ant was the global digital director for PZ Cussons leading digital strategy / transformation for the group covering digital brand strategy, multi channel commerce including Amazon & D2c, Martech / data and analytics and digital operating models plus capability development ( ...
Premium Research Sep 2025
... As digital nation states and tech nations redraw digital borders, CIOs must actively safeguard sovereignty and resilience. These insights reveal targeted actions for maintaining control over data, platforms and innovation amid rising AI fragmentation. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Daryl Plummer
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