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Premium Research Mar 2025
... Supply chain fulfillment leaders are missing an opportunity to drive increased revenue in digital commerce by not using accurate delivery dates. Use this research to create a business case for using accurate delivery dates, assess the best approach and validate it before finalizing a solution. Overview ...

Analyst(s):   Chap Achen
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Premium Research Apr 2025
... General counsel often see poor returns from technology investments because the legal department struggles to effectively navigate digital initiatives. Use our research guide to understand the foundational steps to prepare the department for technology, improve the selection of legal department technology ...

Analyst(s):   Legal and Compliance Research Team
Research Feb 2021
... Access Insights Already a Gartner client? Digital business is challenging CSPs’ traditional business and operating models. CSPs must transform for agility, innovation, operations at scale and ecosystem participation. We advise CSP CIOs on strategy and innovation enablement, transformation, technologies ...

Analyst(s):   Mentor Cana
Research Feb 2022
... Access Insights Already a Gartner client? Digital business is challenging CSPs’ traditional business and operating models. CSPs must transform for composability, innovation, operations at scale and ecosystem participation. We advise CSP CIOs on strategy and innovation enablement, transformation, technologies ...

Analyst(s):   Mentor Cana
Research Nov 2021
... Business stakeholders often lack the architectural perspective needed to make smart digital business decisions. Enterprise architecture and technology innovation leaders can use ExxonMobil’s approach to champion architectural thinking, learning opportunities and skills cross-pollination. Case Overview ...

Analyst(s):   Enterprise Architecture Research Team
Research May 2020
... Government CIOs must step up and proactively guide and plan for the future role of digital technology in a post-COVID-19 world. This Tool presents four plausible scenarios to help government CIOs adjust their plan for the immediate and near future. Overview Directions for Use Recommended by the Authors ...

Analyst(s):   Andrea Di Maio   |   Rick Howard   |   Dean Lacheca   |   Arthur Mickoleit
Premium Research May 2024
... Digital humans (also known as AI avatars) present opportunity, but poor application of emerging technologies and social stigma limit adoption. Product leaders can use this research to develop solutions that deliver personalized experiences and target use cases that best augment human roles. Overview ...

Analyst(s):   Evan Brown
Research Sep 2024
... Access Research Already a Gartner client? Enterprise risk management teams whose leaders actively manage their function’s digitalization are more satisfied with technology in the ERM process. This research demonstrates how heads of ERM can increase the value of ERM’s use of GRC and other tools. Overview ...

Analyst(s):   Enterprise Risk Management Research Team
Research May 2021
... CIOs from 184 firms report that the top factor driving their talent strategy in 2021 is digital business acceleration. This research provides a snapshot of how CIOs plan to allocate increases in staffing to support this business goal. Data Snapshot Data Insights What You Need to Do Gartner Recommended ...

Analyst(s):   CIO Research Team
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