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Research Mar 2025
... scaling legal services but, too often, it is an ineffective and superficial fix for deeper rooted issues. Use this roadmap to improve your approach to digital enablement and achieve tangible improvements in legal technology and service delivery. When to Use Directions for Use Gartner Recommended Reading ...

Analyst(s):   Kerrie McDonald
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Premium Research May 2020
... Access Insights Already a Gartner client? The CIO’s role in the enterprise and the skills needed to succeed continue to evolve — especially in the digital age. Hardcore technology knowledge is important, but soft skills in business influence are too and will make the difference in the CIO role’s success ...

Analyst(s):   Christie Struckman   |   Helen Huntley
Research Sep 2019
... study explains how CIOs can optimize IT costs by creating a savings community and crowdsourcing cost ideas from staff. These savings are reinvested in digital business transformation or other initiatives based on the organization’s strategic priorities. Overview Solution Highlights Challenge Business Context ...

Analyst(s):   CIO Research Team
Research Feb 2021
... Gartner’s enterprise operating model helps CIOs identify and communicate these interrelated changes that, if not resolved, will derail execution of the digital strategy at scale. Strategic Planning Assumption Analysis Research Highlights Gartner Recommended Reading Note 1: Designing Operating Models for Business ...

Analyst(s):   Janelle Hill   |   Peter Skyttegaard   |   Tomas Nielsen
Research August 04 2021
... organizations’ digital success in delivering growth by helping scale digital initiatives throughout their enterprise. I&O leaders can leverage this research to address the following questions: What are the major trends and challenges affecting the I&O leader? What is leadership in the digital age for an ...
Premium Research Jan 2025
... AI agents can assist humans with better commerce experiences by increasing conversions and order value. Digital commerce leaders can use this research to learn how to pilot AI agents for customer and employee use cases that have high impact on revenue, customer satisfaction and productivity. Overview ...

Analyst(s):   Sandy Shen
Research Jan 2017
... while speeding up service delivery. They are saving time by using a hyperconverged core infrastructure, enabling them to focus on other areas of the digital journey. Case Study Core Infrastructure: The Hidden Building Block Applications Pave the Way to Industry Leadership A Team Focus Helps Deliver Customer-Driven ...

Analyst(s):   Heather Colella   |   Ansgar Schulte
Research Feb 2024
... Access Research Already a Gartner client? Just stopping by? Digital technology and business consulting services are increasingly intertwined and focused on creating a fit-for-purpose path to a business ambition. Sourcing, procurement and vendor management leaders can use our report to understand this ...

Analyst(s):   Katie Gove   |   Brendan Williams   |   Luis Pinto   |   Shubham Rathore   |   Chrissy Healey   |   Matthew Brown   |   Simone Cleminson
Research Mar 2020
... Access Insights Already a Gartner client? Digital transformation can cause change fatigue in organizations, putting the initiative at risk of failure, due to too much change or change for nothing. CIOs can use a neuroscience finding to mitigate that risk. Key Challenges Analysis Manage Change as a Product ...

Analyst(s):   Daniel Sanchez Reina   |   Mary Mesaglio
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