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Research October 04 2018
... Digital IQ Index October 4, 2018 Big Box U.S. 2018 The collapse of the “R”Us brands exposes an increasingly hostile environment for big-box retailers. Amazon continues to encroach on new categories, expand fulfillment capabilities and conquer other retailers’ visibility on Google, placing pressure on ...
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Research Jul 2025
... Insights Already a Gartner client? Digital identities are the cornerstone of cybersecurity, empowering secure access, threat detection, compliance and digital transformation. Cybersecurity leaders should leverage this research to drive innovation and enable secure, agile digital business. Analysis Definition ...

Analyst(s):   Nayara Sangiorgio   |   Nathan Harris
... Bangchak During Acquisition and Driving Digital Transformation Discover how Suwat Meemook, Executive Vice President of Digital Organization at Bangchak Corporation Public Company Limited, partnered with Gartner to navigate a major acquisition and drive digital innovation. Mission Critical Priority Facilitating ...
Research January 28 2026
... Unified Retail Commerce for Digital Business Execution Primer for 2023 Analyst: Kelsie Marian Retail CIOs can leverage this initiative to drive digital business transformation for profitability through enhancing the experiential role of the physical store in unified retail commerce execution. Follow ...
Research October 30 2019
... Digital IQ Index October 30, 2019 Retail Banking U.S. 2019 Retail banks have a lot to worry about on the digital front — new tech competitors on the horizon, digital first banks nibbling at their margins and constantly rising customer expectations. It's no longer good enough to deliver basics, like online ...
Research January 28 2026
... Model to Achieve Your Digital Ambitions Evolve your I&T operating model to fully support the organization’s digital transformation. MSEs face constraints that limit their ability to make the same types of operating model changes that larger firms make to execute on their digital ambitions. This research ...
Research February 26 2020
... Digital IQ Index February 20, 2020 FMCG UK 2020 Across the FMCG landscape, brands in the personal care category are ahead of the curve, with two-thirds showcasing more digital maturity in an increasingly competitive environment. Home care brands show pockets of excellence, but over 50% of the brands ...
Premium Research May 2026
... operations by absorbing transactional work, redesigning workflows and creating new responsibilities. As a result, HR operations must evolve into a digital HR solutions and delivery team — requiring CHROs to redesign responsibilities, skills and success measurement to secure relevance in an AI-driven work ...

Analyst(s):   Seyda Berger-Böcker
Premium Research Jul 2025
... Digital commerce is a key enabler of customer engagement and commercial growth, yet amid economic uncertainties, organizations struggle to justify the ROI of new technology investments. This Hype Cycle helps digital commerce leaders tune into the latest technology trends to make wise investment decisions ...

Analyst(s):   Sandy Shen
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