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Premium Research Aug 2026
... disruption and expanded product portfolios. Chief product officers should ask for a minimum 30% budget increase or will struggle to deliver on AI transformation goals. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Chris Meering   |   Charles Sutherland   |   Dan Tolan
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Research Jul 2026
... Access Insights Already a Gartner client? AI drives organizational change and disruption. Heads of EA must orchestrate business and technology transformation by defining an ambitious AI future, governing use cases and technology choices, enabling fast, repeatable pilots, and designing safe, scalable, ...

Analyst(s):   Lucas Kobat   |   Gilbert van der Heiden
... Client Story Breaking Down Silos to Achieve Supply Chain Transformation Read how Gartner supported supply chain transformation at an American government agency. Mission Critical Priority The project manager at an American government agency turned to Gartner for support restructuring the organization, ...
Premium Research Oct 2026
... Ten members of Gartner Research Board’s Technology Leadership community share their approaches to distinguishing human and digital labor, attributing AI-related costs, assessing shifts in workforce effort, and measuring the impact of AI agent work. Overview Summary of Results Survey Results Detail Gartner ...

Analyst(s):   Consult the Board Research Team
... challenges, the company turned to Gartner for guidance on digital innovation and customer experience. Mission Critical Priority With a focus on enhancing customer experience and driving digital innovation, Jani Tuominen, Head of IT - CX & Digital Innovation at Paulig Group, sought Gartner's expertise. ...
Premium Research Sep 2026
... institutions are reevaluating whether internal custom software development aligns with their strategic goals. This shift is expanding the opportunity for digital banking vendors and service providers to enable a controlled transition to composable, vendor-supported platforms. Insights at a Glance Issue Impact ...

Analyst(s):   Mary Yan   |   Jeff Casey   |   Kristy Waterhouse   |   Ali Merji
Research Aug 2026
... Access Insights Already a Gartner client? Transforming digital commerce to be agentic doesn’t require a full stack replacement. By integrating agent gateways, orchestration protocols, and robust trust layers, organizations can modernize incrementally without disrupting existing systems. Insights at a ...

Analyst(s):   Aditya Vasudevan
Research Oct 2026
... Access Insights Already a Gartner client? AI is reshaping digital commerce, but not every opportunity warrants the same investment. This research helps CMOs strengthen core commerce capabilities, test where AI creates measurable value and assess emerging agent-driven models without losing focus on business ...

Analyst(s):   Greg Carlucci
Premium Research Apr 2025
... tariff policies, changing government spending and broader geopolitical shifts while taking advantage of the opportunities created by AI and digital transformation. Gartner’s 2025 Strategic Cost Optimization Framework guides systematic spend reduction, performance optimization and reinvestment in high- ...

Analyst(s):   Chris Howard   |   Val Sribar
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