... client? The process mining market will grow to $2.3 billion by 2025, with a double-digit CAGR of 33%. The key drivers continue to be accelerated digitaltransformation efforts, growing process visibility requirements due to remote working and increasing demands for operational resilience. Overview Forecast ...
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... Access Insights Already a Gartner client? ITOM software market grew 14% in 2022, reaching $44.9 billion. Cost containment, digitaltransformation and work from “anywhere” fueled growth. ServiceNow, Microsoft, VMware, IBM and BMC are the top five vendors with excess of $2.5 billion in revenue. ServiceNow ...
... Most CIOs are using AI to run the business better. The best ones are using it to run a different business. CEOs are investing heavily in AI and geographic expansion, but outdated business and operating models threaten success. CIOs can use this research to focus AI funding on growth and execution. In ...
... Access Insights Already a Gartner client? In an environment mired in risk, CSOs must transform their commercial engines for long-term growth, while continuing to hit next quarter’s numbers. We see many CSOs at an impasse: paralyzed by the doubt of making mistakes and hedging their bets by only pushing ...
Analyst(s): Brendan Condon | Michael Katz | Robert Blaisdell
... Access Insights Already a Gartner client? AI is not a new service offering — it is reshaping the economics and structure of the services business itself. Providers that treat AI as incremental will fall behind, while those that transform talent, assets and delivery will redefine their role in the mark ...
Analyst(s): Matthew Goldman | Chrissy Healey | Craig Lowery
... the need for their CHROs to digitalize the employee experience. But more than two-thirds of CHROs feel unprepared to manage digitalization.
Download “How to Develop a Talent Strategy for the Digital Age” to learn about your new role in your company's digitaltransformation effort. ...
... •Evaluate the impact of AI on recruiting workflows by identifying where automation, augmentation and human judgment create the greatest value across high-volume and high-complexity hiring •Assess how AI is reshaping TA roles, skills and team design, and determine the capabilities recruiters need to ...
... AI Adoption Is a Habit Problem for Supply Chain Leaders AI transformation requires new routines, not just new tools. October 2, 2026 The biggest barriers to AI adoption across the supply chain People naturally fall back on familiar behaviors, especially during periods of uncertainty and change. That ...
... Access Insights Already a Gartner client? Digitaltransformation is made possible through the value-optimized I&T operating model, spurring top-down enterprise-level organizational change. CIOs can prioritize such change by partnering with a business sponsor to design and execute a successful three-phase ...