... adoption is widespread, but value realization remains uneven. Leaders distinguish themselves through disciplined AI value governance, workforce transformation and technology cost management. Use these findings to close critical gaps, accelerate readiness and improve AI value realization. Analysis Research ...
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... Focusing solely on productivity agents risks missing enterprise-level transformation. CIOs must urgently deploy domain-specific agents powered by domain-specific models (DSMs). This shift is critical to curb escalating AI costs and drive innovation. Insights at a Glance Strategic Planning Assumption ...
... are creating long-term talent risks. CHROs can use these trends to strengthen future talent pipelines and accelerate workforce readiness for AI transformation, as well as understand how to attract top talent. Insights at a Glance Analysis Gartner Recommended Reading Gartner Insights Abstract ...
... business processes to move beyond insight generation toward intelligent execution, driving a new wave of software investment, automation, and industry transformation. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Inna Agamirzian | Gregor Petri | James Ingham | Jeff Casey | Jonathan Rivera | Marlena Brown | Pankaj Verma | Debbie Buckland | Peter Kjeldsen | Shivani Palepu | Scot Kim | Jonathan Davenport | Hanna Karki | Sruthi Nair | Rishi Sood | Simon Cushing
... The rise of AI-enabled machine customers will profoundly transform the banking sector. CIOs can use these predictions to capitalize on the growth of autonomous businesses in the banking industry. Overview Strategic Planning Assumptions Analysis A Look Back Gartner Recommended Reading Note 1: Customer Adop ...
... problems have added technology, resulting in increased user burden, digital friction and stunted technology use. Applications leaders should evaluate digital adoption platforms to improve efficiency, adoption and business transformation. Overview Strategic Planning Assumptions Market Definition Market ...
Analyst(s): Stephen Emmott | Melissa Hilbert | Maria Marino | Joe Mariano
... Content as a Service Customer Data Platform Digital Asset Management Product Information Management Web Content Management Digital Commerce Analytics A/B and Multivariate Testing Customer Journey Analytics Digital Shelf Analytics Digital (Web) Analytics Digital Commerce Payment Payment Gateways and Processors ...
Analyst(s): Mike Lowndes | Jason Daigler | Mark Lewis | Christina Klock | Sandy Shen | Dayna Ford
... scale digital should build on the momentum unleashed by the disruption to progress their digitaltransformation.”
In the survey of 166 government organizations in April-May 2021, 10% of respondents said they are at the early stages, experimenting, exploring, or deploying some citizen facing digital services ...
... establishing processes for accountability and transparency, particularly in emerging and evolving risk areas, such as those associated with digitaltransformation. CCOs of the future will need to have even greater management skills equipped to deal with changing global markets and the shifting legal requirements ...