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... such as Salesforce, Microsoft Dynamics 365, and Oracle. Assess most critical technical, business, and soft skills for CRM architects. Identify skill gaps and prioritize upskilling for CRM modernization. Develop best practices for applying AI, machine learning, and integration platforms to CRM architecture ...
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... talent? •Gain an action plan to hiring top IT talent •Understand how to best position yourself in the market to gain top talent •Learn why CIOs need to pay attention to hiring IT talent Return to this web page to watch this webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this ...

Analyst(s):   Walter Harmon   |   Dave Scott   |   Bill Schmidt   |   Chris Teumer
Research Feb 2024
... operating model. It should outline the activities and changes required to “run IT like a business.” Overview Introduction Future State Current State Gap Analysis and Interdependencies Migration Plan Gartner Recommended Reading Gartner Research ...

Analyst(s):   Brandon Germer   |   Joanne Kopcho
Research Mar 2024
... demonstrate compliance requirements across their workflows. I&O leaders must use compliance automation tools to enforce guardrails, identify and assess gaps in policies, and audit security and compliance across delivery life cycles. Overview Strategic Planning Assumption Market Definition Market Description ...

Analyst(s):   Hassan Ennaciri   |   Daniel Betts   |   Manjunath Bhat   |   Chris Saunderson   |   George Spafford
Research Sep 2024
... Access Research Already a Gartner client? Upskilling and reskilling employees is the top method to close skills gaps. Navigating the nuances between learning content providers is critical to purchasing what you need to drive skills growth. This guide provides insight to help L&D leaders make informed ...

Analyst(s):   Jeff Freyermuth   |   Travis Wickesberg
Research Sep 2024
... Access Research Already a Gartner client? CEOs are hungry for growth, focusing on driving revenue at the expense of closing capability gaps. Declining budgets challenge CMOs to prioritize and recalibrate channels and spend. This research helps CMOs adjust their channel strategies and budgets to work ...

Analyst(s):   Suzanne Schwartz
Premium Research May 2024
... were successful and not difficult, but staff often disagree and experience a decrease in morale. Chief procurement officers can address this perception gap with simpler workflows, increasing staff morale and transformation success. Overview Survey Objective Data Insights Contributors Gartner Recommended ...

Analyst(s):   Vincent Sikora   |   Kimi Mirani
Premium Research Apr 2025
... seamless integration and ecosystem collaboration for business outcomes. Overview Strategic Planning Assumptions Introduction Future State Current State Gap Analysis and Interdependencies Migration Plan Gartner Recommended Reading Note 1: Industrial Assets Note 2: Software-Defined Assets Note 3: Intelligent ...

Analyst(s):   Nicole Foust   |   Kristian Steenstrup
Premium Research Jan 2025
... strategic roadmap to drive IT/OT alignment and, ultimately, integration. Overview Strategic Planning Assumption Introduction Future State Current State Gap Analysis and Interdependencies Migration Plan Gartner Recommended Reading Note 1: Operational Technology Note 2: The Internet of Things Note 3: Engineering ...

Analyst(s):   Kristian Steenstrup   |   Jo-Ann Clynch
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