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Article October 20 2026
... past several years experimenting with AI, deploying agents and modernizing digital capabilities. In 2027, the conversation shifts from adoption to governance. At Gartner IT Symposium/Xpo™ 2026 conference, Distinguished Vice President Analyst Gene Alvarez emphasized that CIOs are no longer deciding whether ...
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Article July 13 2026
... 15, 2026 Why board AI adoption matters for governance and performance According to Gartner while 86% of organizations pilot or deploy AI, only 18% of boards actively use AI tools. This gap can create strategic misalignment, as directors may lack the insights and oversight needed to guide their organizations ...
Webinar On-Demand
... More than half of GenAI projects stall before reaching production, often due to issues with data quality, architecture, and governance. In this five-minute Gartner webinar — featuring Gartner research written by our analysts in a video created with AI technology — you’ll discover the ten most common ...

Analyst(s):   Arun Chandrasekaran
Webinar On-Demand
... Global government CIOs and technology executives are navigating a complex landscape characterized by ongoing geopolitical and economic change, persistent shifts in IT budget and headcount. These challenges accompany an increased demand from senior executives to deliver tangible mission outcomes. Joi ...

Analyst(s):   Arthur Mickoleit
Research October 07 2019
... Insight Report October 7, 2019 Consumer Electronics US: Guided Selling & Content In the consumer electronics space, it’s necessary to maintain a strong share of shelf on retailer platforms. However, brands must not neglect the influence that their own sites have on purchase decisions. Best-in-class brands ...
Research Aug 2020
... Customer Data Platforms Medication Compliance Management Voice-of-the-Customer Solutions Generation 2 Medical Shopping Healthcare CRM Healthcare Consumer Insight as a Service Patient Portals (Untethered) Robotic Process Automation (RPA) Climbing the Slope Personal Health Management Tools OpenNotes Social Analytics ...

Analyst(s):   Jeff Cribbs   |   Mark Gilbert
Research January 28 2026
... midsize enterprise CIOs must: Implement the "rule of three" Establish an enterprisewide culture of security Establish behavioral technology and sound governance practices Monitor high-risk assets and accounts ...
Premium Research June 29 2026
... i.e., not marketing-friendly). CustomerLake addresses both pain points by embedding core martech functions into the data platform. This forms a governance layer that absorbs the SaaS stack around it, expanding reach across business units and enhancing CMOs’ influence. Databricks’s pitch is that the ...
Conference Highlight September 21 2026
... value step by step.” Rebrand governance as a team sport. “Make governance a shared business and IT responsibility.” Embed governance and culture into business workstreams. “Make governance part of everyday operations.” Focus on governance meeting agendas. “Keep governance meetings targeted and outcome ...
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