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Conference September 23 2026
... 01 How to build AI‑ready foundations in AI governance, risk management and data privacy to securely enable GenAI and manage “shadow AI” 02 How to apply AI and GenAI across cybersecurity operations, threat detection, incident response automation and identity visibility 03 How to turn AI ambition into results ...
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Conference November 10 2026
... greater technical depth on key digital workplace areas such as collaborative tools; adaptive governance frameworks; automation and more. I left the conference feeling inspired and equipped with the knowledge and insights needed to drive digital transformation within my organization. I highly recommend this ...
Insight August 22 2024
... results. The rationale is understandable. Digital strategies are known to generate quick, provable returns in the form of customer insights and actions. While these insights and actions are valuable, reliably growing a brand also depends on the sustainable relationship building that brand marketing supports ...
Guide August 06 2024
... addressing customer needs, and not just on deflecting calls. Consider additional signals of customer demand, including surveys, clickstream analytics, and insight engines that track what users are searching for beyond incoming calls. Treat self-service investments as products, not projects. Commit resources to ...
Research Dec 2019
... Access Insights Already a Gartner client? Winning in the turns an organization will encounter (economic shifts, political change or the rise of digital giants) allows CIOs to answer competing demands: cut and invest, analyze and execute, be traditional and digital. Find the balance — techquilibrium — ...

Analyst(s):   Chris Howard   |   Tina Nunno   |   David Willis   |   Helen Poitevin   |   Valentin Sribar   |   John-David Lovelock   |   Don Scheibenreif   |   Tomas Nielsen   |   Paul Proctor   |   Deacon D.K Wan   |   Frank Buytendijk   |   Hung LeHong
Premium Research Jul 2025
... integration demands. Enterprise LCAPs address these challenges by streamlining development with AI-assisted tooling, composable architectures and built-in governance to accelerate secure, scalable application delivery. Strategic Planning Assumption Market Definition/Description Magic Quadrant Vendor Strengths ...

Analyst(s):   Adrian Leow   |   Akash Jain   |   Kyle Davis   |   Oleksandr Matvitskyy
Research Oct 2025
... Access Research Already a Gartner client? AI gateways enable more effective governance of AI applications and agents. They reduce the risk of unexpected costs from AI providers and protect private data in API traffic. Software engineering leaders can use AI gateways as a key component of a strong AI ...

Analyst(s):   Shrey Pasricha   |   Keith Guttridge   |   Andrew Humphreys   |   Manjunath Bhat   |   Deepak Seth
... customer base “We definitely got more traction and engagement from this. It ended up being the proof point that was needed.” – Head of consumer insights, financial services company © 2023 Gartner, Inc. and/or its affiliates. All rights reserved. ...
Conference July 21 2023
... between security and identity tools, apply zero-trust principles to your decision making, and remember that maturing your IAM structure is an evolutionary process - take it one step at a time with a use-case approach. Technical Insights: Identity-First Security as the North Star for Your IAM ...
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