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Research May 28 2026
... confidence in outcomes. Network adaptability presents a critical opportunity to improve resilience, reduce risk, and protect margins across supply chain operations. Learn how Gartner helps CSCOs incorporate adaptability, define investment exit criteria, and prioritize strategies that enable more effective, flexible ...
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... Presented future-state options to the board The impact 10% – 20% estimated fuel savings from AI route optimization, directly applicable to client’s operations 30% estimated reduction in costs using AI-driven predictive maintenance 130,000+ customer routes (based on number of listed addresses) enhanced across ...
Premium Research Jul 2025
... Tracking global emerging trends and planning for their impacts is critical for organizations. This research helps I&O leaders identify which top trends, such as revirtualization, security behavior and cyberstorage, are likely to impact their organization and implement effective responses. Overview Strategic ...

Analyst(s):   Jeffrey Hewitt
Premium Research Jun 2025
... The 2024 Gartner AI Mandates for the Enterprise Survey reveals security threats and data availability are tied for the top overall GenAI implementation challenges reported. However, challenge specifics differ across regions, industries, company size and AI maturity level. CIOs and AI leaders can use ...

Analyst(s):   Di Wang   |   Birgi Tamersoy
Research January 06 2023
... risk, optimize operations, and transform their supply chain energy consumption, CSCOs must move from tactical to strategic decision-making. A three-pronged supply chain energy management approach can help CSCOs focus on energy demand reduction. Energy risk identification. Assess portfolio for energy cost ...
Research January 29 2026
... Calculating the ROI of Customer Experience Initiatives To drive action, financial services operations leaders must validate the link between CX and business ROI to help prioritize and optimize company investments. Stakeholders are often skeptical of strategic CX improvement investments and are rightfully ...
Premium Research Apr 2025
... Many heads of infrastructure and IT operations are being asked to assume more cybersecurity tasks in response to increasingly sophisticated IT environments, technologies and security threats. Learn how your peers have approached these responsibilities to help your I&O function do this successfully. ...

Analyst(s):   Owen Marino
Insight December 15 2025
... composable strategy to prepare for the future of martech by emphasizing a customizable, modular and scalable architecture to increase agility and interoperability Prioritize measurement of activated capabilities — not just a single vendor or platform Templatize operations — creating consistent, replicable ...
... critical priority Nils Engelke, CIO, ista, sought support from Gartner to enhance their tech stack and increase process automation to streamline operations and improve efficiency. He also needed to bring technology teams closer together and leverage business data more effectively. How Gartner helped ...
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