Preparing for the Future

Using data and AI to drive future expansion

The company

Large Logistics Organization

Function

Information Technology

Size

$80B+ revenue

The challenges

Improving operational efficiency using AI-driven delivery routing
Exploring monetization of vehicle-acquired data without a clear value proposition or business model
Overcoming legacy system limitations and privacy concerns
Understanding how peers successfully pursued similar strategies

The results

Clarified business value, costs and scalability of AI-driven routing and data monetization
Evaluated vendors and strategic partners
Developed pilots with the CIO to test providers
Presented future-state options to the board

The Gartner difference

How this client leveraged Gartner to achieve success

Gartner helped leadership understand how emerging AI and data trends were likely to evolve and how to prepare for them.

Developed a comprehensive understanding of the current state

Through Analyst Consultations the client developed an understanding of vision technology and challenges with monetizing roadway analytics.
Gartner insights validated the need for structured business models, regulatory supervision and strategic oversight for monetizing data analytics.

Analyzed solutions and likely evolutions

Identified 22 telematic solutions that could improve business outcomes, including benefits, capabilities and vendor options.
Provided case studies, cost-benefit analysis of on-road analytics and relevant peer connections.
Identified multiple opportunities for client cost optimization.

Built a data foundation to support future AI success

Built the foundation to support future AI adoption.
Developed a series of new pilots to test specific providers, while engaging with transportation authorities on the value of the data capture.

The impact

10% – 20%

fuel savings from AI route optimization, directly applicable to client’s operations

30%

reduction in costs using AI-driven predictive maintenance

130,000+

customer routes enhanced across two vision technology pilot programs

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AI Impact

Successful AI journeys take years. We guide clients for the long haul.

If you’re a senior leader, chances are you’re getting bombarded with questions about AI. You’re not alone. In these videos, Gartner analysts, Executive Partners and clients talk about how Gartner is helping them succeed.