ista, a leading company in the submetering business, is specialized in helping owners of multifamily houses manage their buildings by measuring heat and water consumption. ista sought the expertise of Gartner to harness the power of data and make informed decisions.
- Gartner client? Log in for personalized search results.
Client Story
Driving Success in the Submetering Business: ista’s Journey with Gartner
Mission-critical priority
Nils Engelke, CIO, ista, sought support from Gartner to enhance their tech stack and increase process automation to streamline operations and improve efficiency. He also needed to bring technology teams closer together and leverage business data more effectively.
How Gartner helped
Gartner provided the client with expert guidance and valuable insight needed to improve ista’s tech stack, increase automation, optimize processes and achieve higher levels of efficiency.
Business impact
By leveraging Gartner’s expertise, ista was able to:
- Achieve financial gains by restructuring service contracts and delivery.
- Refine services by ensuring they were future-ready and aligned with customer requirements.
- Gain a better understanding of their IT and tech stack, enabling them to make informed decisions and optimize system integration for scalability and performance.
Industry
Technology and IT Services
Client Contact
Nils Engelke, CIO, ista
Employee
5,000+
