... Service King's IT operating model is geared towards building revenue-generating digital products, and disrupting the automotive service industry by changing customer experience and expectations. Gartner Insights Abstract ...
Analyst(s): CIO Research Team
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... As the holiday lights come down and the new year begins, PPM staff have the chance to rethink how they will operate in 2020. This blog recommends resolutions for PPM staff to adopt to succeed in the coming year. Recommended by the Authors Gartner Insights Abstract ...
... Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic. This document synthesizes Gartner Peer Insights’ content in the ind ...
... Shifts in societal vulnerabilities occur more frequently due to digital technologies, regardless of aggregate quantity. Managing them requires the creators of societal vulnerability shifts to also become the managers. (Maverick research exposes unconventional thinking and advice.) Specific Maverick C ...
... A lack of clear understanding among business leaders about the differences between digital business optimization and digital business transformation can stall progress. This article outlines ways in which CIOs can clear up this confusion. Recommended by the Authors Gartner Insights Abstract ...
... Learn how progressive I&O leaders are accelerating the function’s journey to support an IT product line model to support the enterprise’s speed and agility needs. Gartner Insights Abstract ...
Analyst(s): Infrastructure and Operations Research Team
... areas: Trend 1: Human-Centric Security Design Human-centric security design prioritizes the role of employee experience across the controls management life cycle. By 2027, 50% of large enterprise chief informationsecurity officers (CISOs) will have adopted human-centric security design practices to minimize ...
... technological, cultural and strategic level: How enterprises build the technology and information foundation of a digital business.
Technology and Information: How enterprises build the technology and information foundation of a digital business.
Leadership: How CIOs and IT executives can have the ...